Unfortunately it is hard to tell where GnuCash is getting stuck, if it is. For a large data file or a computer with limited resources it may take more than ten minutes, possibly an hour or more to do the repair steps. You may need to use the task manager to monitor whether GnuCash is still using cpu time.
Perhaps someone else has a suggestion. On Tue, May 18, 2021, 3:04 PM <rmom...@gmail.com> wrote: > I am going to try again by starting a new thread to get past where I'm > stuck > updating version 2.6.21 on a Windows 7 computer to version 3.11 on a > Windows > 10 computer. > > > > I moved the 2.6.21 database to the Windows 10 computer along with the > .gnucash file with the saved reports. Saved reports is not as important as > getting access to the data completely. I installed version 3.11 on the new > computer, opened the program and from there opened the 2.6.21 data file. > Then I ran Action>Check & Repair>Check & Repair All. > > > > The problem I'm having is that the sub-accounts under Assets appear but not > under liabilities, equity, income and expenses. Running Action>Check & > Repair>Check & Repair sub-accounts one at a time for liabilities, equity, > income and expenses seems to work so some extent but not completely. There > are three levels of sub-accounts in some cases. The totals under the major > account headings, assets, liabilities, etc. appear to be correct and the > information is in the database, just having trouble opening the arrow to > access the sub-accounts. > > > > We couldn't stop work so have continued to use the Windows 7 computer to > keep up with the account while we figure this out. When we do, we will have > to start again and move the latest version of the database to the new > computer, replacing the file we are working with and go through the check > and repair process again. > > > > What step am I missing to correct this problem? > > > > Thanks, > > Roger > > _______________________________________________ > gnucash-user mailing list > gnucash-user@gnucash.org > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > If you are using Nabble or Gmane, please see > https://wiki.gnucash.org/wiki/Mailing_Lists for more information. > ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. > _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
