Richard,

For your first lesson, GnuCash developers don't accept personal emails. All 
communications goes through the lists.

Second lesson: Everything you're asking is already explained in the 3 or 4 
threads about USAA, one on gnucash-user and the other on gnucash-devel. I'll 
summarize them on 
https://wiki.gnucash.org/wiki/OFX_Direct_Connect_Bank_Settings soon.

Regards,
John Ralls


> On Feb 14, 2021, at 3:44 PM, Richard <rhma...@startmail.com> wrote:
> 
> John,
> 
> I read your message on the GNUCash digest email. I am brand new to gnu so I 
> have a lot to learn.
> 
> Having said that, when I am trying to establish a connection to download my 
> transactions, I do not know which selections to make when creating a new user.
> 
> Can you clue me in on the steps.
> 
> I am also a Quicken user and I am trying to migrate away from it. I have 
> spent days trying to get Quicken and USAA to fix account download issues.
> 
> Both tech supports are weak at best.
> 
> Turns out USAA without telling customers ahead of time just change the user 
> ID and issued their own password. Don't know if that is going to be an issue 
> with the GNUcash app or not. Guess I will be finding out
> 
> 
> 
> Thanks for any help you may offer,
> 
> Richard
> 

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