Adrien, Please don't tell users to change the priority or severity of bugs in bugzilla except to mark enhancements. That's the only thing we use those fields for.
Regards, John Ralls > On Jan 2, 2021, at 10:49 AM, Adrien Monteleone > <adrien.montele...@lusfiber.net> wrote: > > Crashes should be filed at bugs.gnucash.org, put 'Crash' at the beginning of > your subject line for the bug and mark it as 'critical' severity. > > Be sure to attach the crash report from Console.app to your bug report. > > Also, check the wiki concerning TraceFiles while it gets overwritten on each > use, if you can get the crash to repeat, also attach the TraceFile before > re-opening GnuCash post crash. > > Regards, > Adrien > > On 1/1/21 2:57 PM, Yves Forget via gnucash-user wrote: >> Hello, >> First, I’m a few days late. Second, the crash seems to happen only the >> first time after the app has been installed, so fixing this bug may not be >> the top priority of Gnucash developers. Anyways, here’s what I found. >> I’m running High Sierra 10.13.6. I’m using GnuCash for a couple of years >> now. Back in September, I saw GnuCash version 4 was out, and downloaded >> 4.1.2, but didn’t install it at that time. Last week I installed it >> (4.1.2). The first time I started the app, the icon bounced for a few >> seconds, then nothing. I started the app again, and it worked. >> After seeing this thread I looked in my Console app, and found a crash of >> GnuCash 4.1.2 on Dec 26. The app did not crash since then, so this must be >> the crash on the first run after installing it. Apple generated a crash >> file in ~/Library/Logs/DiagnosticsReports. The file is human readable. On >> the top of the file I can see that the app crashed on an exception >> EXC_BAD_ACCESS (SIGSEGV). Termination Signal 11 : Segmentation Fault. I >> can provide the file if needed. >> My Gnucash file is in SqLite format. I don’t know if the problem is related >> to that. >> I use VmWare Fusion on my Mac. It allows me to run a copy of OSX as a « >> Virtual Machine ». It allows me to run something in the VM, and then >> restore the VM to the original state. Since the problem occurs only the >> first time the app is run after installing, restoring the VM might help. If >> someone is interested with this issue, I could see if the bug is random or >> if I can reproduce it every time I start Gnucash after installing the new >> version, try with various file formats, etc. >> If I can help further please let me know ! > > _______________________________________________ > gnucash-user mailing list > gnucash-user@gnucash.org > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > If you are using Nabble or Gmane, please see > https://wiki.gnucash.org/wiki/Mailing_Lists for more information. > ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
