Thank you for your help John. I have done as you instruct (including restarting Gnucash after the install) but there is now a different problem.
The Gnucash about info now does show version 1.49 for Finance::Quote The Get Quotes button does light up, but when I click it I get an error window that says: "There was a system error while retrieving the price quotes". I have tried restarting my computer to see if that helps but it made no difference. The last two lines of the installing text in the CPAN window, before the cpan prompt reappeared were *slightly* different to what you showed in your email. As far as I can recall they said: Appending installation info to C:\strawberry\perl\lib/perllocal.pod ECOCODE/Finance-Quote-1.49.tar.gz C:\STRAWB\c\bin\gmake.exe install UNINST=1 -- OK Can you please give me guidance on what to do now? Very many thanks! Samantha On 24 July 2020 21:12 John Ralls < [1]jra...@ceridwen.us> wrote: On Jul 24, 2020, at 4:33 AM, Samantha Payn < [2]saman...@boorertranslations.com> wrote: Sorry to repeat myself but can anyone help me or shall I have to rely on manual input of foreign exchange rates for the foreseeable future? I think that Windows has put the online price retrieval somewhere where Gnucash cannot "see" it and I am not sufficiently computer literate to correct this. My problem is that when I go to post an invoice in a "foreign" currency the "fetch rate" button is greyed out so I cannot use the online currency rate retrieval that I used to be able to before I upgraded my hardware. After installing the current version of gnucash on my new PC, I clicked on "Install Online Price Retrieval" from the Gnucash list in my start menu and I have entered the Alfa Vantage API key in my gnucash preferences. I have checked for the presence of the perl software using the Troubleshooting method John Ralls directed me to and received the response that I should install the Finance::Quote. The only way I have done this in the past is by clicking on "Install Online Price Retrieval" from the Gnucash list in my start menu and this is what I have done. So I have done this again and after a run of code in the cmd window the final lines are: "C:\Strawberry\perl\bin\perl.exe" -MExtUtils::Command -e cp - - examples/dm_zdump blib\script\dm_zdump pl2bat.bat blib\script\dm_dump SBECK/Date-Manip-6.82.tar.gz C:\STRAWB~1\c\bin\gmake.exe - -OK Does this mean that online price retrieval has been installed? When I look in the Windows list of apps installed it says I have installed Strawberry Perl on 3rd July (when I first tried installing it on my new PC). I am running the latest version of Gnucash and I find that in the help window it says "Version: 4.0 Build ID: 4.0+(2020-06-27) Finance::Quote: -" Please let me know what other information you need in order to be able to help me. I am stepping way out of my comfort zone when I enter the cmd window but willing to give it a go. It looks like Finance::Quote is not getting installed. Try this: Find the Strawberry Perl group in the Start menu (windows logo at the bottom left of the screen). Open it and start CPAN Client. You'll get something that looks sort of like a CMD window. At the prompt there type install Finance::Quote It will probably take a while and should eventually finish with Appending installation info to C:\strawberry\perl\lib/perllocal.pod ECOCODE/Finance-Quote-1.49.tar.gz C:\strawberry\c\bin\dmake.exe install UNINST=1 -- OK If GnuCash is running restart it, after which it should report version 1.49 for Finance::Quote and light up the Get Quotes button. Regards, John Ralls References 1. mailto:jra...@ceridwen.us 2. mailto:saman...@boorertranslations.com _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
