Samantha, Have you tried price retrieval from the command line as explained in https://wiki.gnucash.org/wiki/Online_Quotes#Trouble_Shooting? Does that work?
You haven't actually told us exactly what doesn't work. Please elaborate. Note that trading accounts has nothing to do with it, nor do previously created prices. Note that while rates used for transactions are recorded in the pricedb to ensure that there's an entry to make reports work properly, each foreign currency split has its own exchange rate, the ratio between the amount in the foreign currency and the value in the home currency, so the only thing you'd affect by clearing the pricedb is reports on past dates, especially time series reports. You may also enter prices manually as a temporary measure until you get online quotes working properly. Regards, John Ralls > On Jul 16, 2020, at 5:08 AM, Samantha Payn <saman...@boorertranslations.com> > wrote: > > Thanks for your comments John and Eric. > > I have again reviewed the gnucash help documentation and cannot see > where I am going wrong. In addition to having installed Online Price > Retrieval and entered my API key, I have now also double checked that > the "use trading accounts" option is checked which it is. > > In the price database window the currencies I use are listed. There is > an option to delete all previous prices but I presume I don't want to > do that as they record the currency exchange rates used for each of my > past transactions. > > I am beginning to think I must take a backward step and use manual > price entry ... where am I going wrong, when I used to be able to use > the automatic option and all seems to be set up as before? > > All help gratefully received. > _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
