Hi

(Screenshot containing private data snipped)

The first rule here is that support emails are always public because others
may want to help.

It seems you have set the Preferences > Accounts > Reverse Balanced
accounts to 'Credit accounts' which is fine.

It also seems that the GST Paid and GST Returns filed are negative --
depending on the preference above, this may be fine; but the parent account
adding the values as described would suggest that they may be incorrect
account type.

It seems your GST Sales > GST Purchases, so, I'd suggest the following
structure, with top-level GST account:

GST [Liability]
GST:Collected on Sales [Liability]
GST:Paid on Purchases [Asset]
GST:Paid to IRD [Liability]

Thus all values would usually be positive with 'credit accounts' reversal
option.

You can also try the "Income & GST Statement" report to assist with your
periodic filing.

On Wed, 1 Apr 2020 at 09:02, JV <jal...@hotmail.com> wrote:

> That would be great!  Sorry, I'm also new to these support mailing lists
> so please let me know if I'm meant to be looking for support elsewhere
> or in a different format.
>
> I've attached a screenshot to give you some insight.  I don't understand
> why it's adding up the absolute values of the GST figures rather than
> giving the assets (GST paid & GST returns filed) a positive value and
> liabilities (GST collected) a negative value. The 'GST payable to IRD'
> in my mind should be GST collected minus GST paid minus GST returns
> filed.  Thanks for much for your help - it's starting to do my head in!
>
> On 1/04/20 9:45 pm, Christopher Lam wrote:
> > Maybe you can share your account structure or a data file with sample
> data,
> > and we can try make it work? The documentation is still behind the
> > reporting capability.
> >
> > On Wed, 1 Apr 2020, 4:08 pm Jacob Verbeek, <jacobv.consulta...@gmail.com
> >
> > wrote:
> >
> >> Hi,
> >> I'm a new user of GNUCash for my fledgling consulting business.  I love
> >> the program but can just not get GST to work the way I want to (New
> >> Zealand).  I've read all the documentation I can find on it. I've gone
> >> with the 3-account system but GNUCash seems to just add up the absolute
> >> value of the numbers I enter into each category, disregarding whether
> >> they have a positive or negative value; changing the account type to
> >> asset/liability doesn't seem to make any difference.  It's probably
> >> something really simple and dumb but I just can't seem to fix it.  How
> >> do I go about getting some support to resolve this issue?
> >>
> >> Much appreciated,
> >>
> >> JACOB
> >>
> >> 022 0264943
> >> jacobv.consulta...@gmail.comm
> >> www.about.me/jacobverbeek
> >>
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