Jane, It may be possible this is a bug with this version of GnuCash.
I would suggest you first upgrade to GnuCash V2.6.21 using the link to the Old Stable Release on the website Download page https://www.gnucash.org/download.phtml. I don't think there were any file format changes going to V3 but there were some changes in the storage locations of configuration data, particularly stored reports. If you open your GnuCash files with this version and then close them again this should prepare them for any location chnages late in the 2.6 series prior to upgrade to V3. The CSV importer was largely rewritten going to V3 and is much more reliable so I would suggest upgrading to the latest stable version 3.8 after downloading the executable for it from the main link on the download page. When you open your data file in v3.8 GnuCash should automatcally run a configuration routine to migrate your user preferences and stored reports to the locations used in v3.x (https://wiki.gnucash.org/wiki/Configuration_Locations) . The information there is a little bit complex but you will find some links to diagrams which illustrate the changes. If you don't have any saved reports there shouldn't be any need to do anything else. If you did have previous saved reports these should be in a file saved-reports-2.4. and a new file saved-reports-2.8 should have been created in the new locations for V3. If your saved reports do not open in v3.8 rename the saved-reports-2.4 to saved-reports-2.8 and they should then be restored. if you have any problems come back to the list. David Cousens ----- David Cousens -- Sent from: http://gnucash.1415818.n4.nabble.com/GnuCash-User-f1415819.html _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
