So I did assign the credit note to the AR account and then processed two 
payments by selecting the posted invoices and the credit note all in the AR 
account.  I didn’t do anything else but somehow the remaining balance of the 
credit note ended up in a liability account. Should I just move it back to the 
AR account to keep it simple?  

> On Jul 3, 2019, at 10:58 AM, Adrien Monteleone 
> <adrien.montele...@lusfiber.net> wrote:
> 
> If you didn’t involve a liability account initially, the remaining credit on 
> the credit note would sit in AR. But if you ‘paid’ the credit note with a 
> liability, you transferred that amount from AR to the liability, which is the 
> account you will ‘pay’ future invoices from when offsetting with the credit.
> 
> Be mindful that the credit note should have been posted to AR initially.
> 
> Also that the credit note’s line items should have all been assigned to some 
> income account, NOT a liability account. You want to decrease your income 
> accounts with a credit note that the original invoice(s) increased. Not sure 
> I follow u here. The first transaction was an invoice and payment to the 
> business checking account. Now part of that payment is the credit note.  I 
> assumed that paying the invoices in the AR account with the credit note is a 
> reduction of an income account.  
> 
> Here’s a simplified transaction walk through:
> 
> 
> Original Invoice
> -----
> Dr. Accounts Receivable               $1000
>       Cr. Income                      $1000
> 
> 
> Original Payment by check
> -----
> Dr. Undeposited funds         $1000
>       Cr. Accounts Receivable         $1000
> 
> 
> Depositing of check
> -----
> Dr. Checking                  $1000
>       Cr. Undeposited Funds           $1000
> 
> 
> Issuance of Credit Note
> -----
> Dr. Income                    $100
>       Cr. Accounts Receivable         $100
> 
> 
> IF you ‘pay’ (transfer) the credit note with a liability account
> -----
> Dr. Accounts Receivable               $100
>       Cr. Customer Deposits           $100
> 
> 
> When you offset a future invoice with the liability
> -----
> Dr. Customer Deposits         $100
>       Cr. Accounts Receivable         $100
> 
> 
> OR if you don’t involve a liability account at all, offsetting a future 
> invoice
> -----
> Dr. Accounts Receivable               $100
>       Cr. Accounts Receivable         $100
> 
> (in this case the money doesn’t move accounts, but gets ‘assigned’ to a 
> different document, from the credit note to the invoice)
> 
> Regards,
> Adrien
> 
>> On Jul 3, 2019, at 12:15 AM, Eric Rathhaus (general) 
>> <rathhaus_...@yahoo.com> wrote:
>> 
>> Hi again - so everything worked the first time.  I back off all the 
>> transactions and put the credit note in the AR account, selected two 
>> invoices and the credit note , credit note reduced by that amount and the 
>> payments showed.  But I need to run another offset and the credit note no 
>> longer appears in the AR account.  The system moved it to a liabilities 
>> account and automatically opens the liabilities account when processing a 
>> payment for that company.  Is this how it should work?
>> 
> 
> 
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