So when I did my way, the liabilities account is reduced by the invoice 
doesn’t;t show the payment. Grr.  

So you’re suggesting leaving the credit n the AR account, which is held as a 
liability?  But then how to I pay future invoices from it?

> On Jun 28, 2019, at 12:32 PM, Adrien Monteleone 
> <adrien.montele...@lusfiber.net> wrote:
> 
> That’s one way to do it.
> 
> Or, the simpler way is leave the credit note outstanding and use it to offset 
> an invoice when needed.
> 
> Regards,
> Adrien
> 
>> On Jun 28, 2019, at 1:58 PM, Eric Rathhaus (general) 
>> <rathhaus_...@yahoo.com> wrote:
>> 
>> Thanks.
>> 
>> I followed your instructions but the credit note when printed appears as an 
>> invoice to my client with the credit showing as an amount owed.  In my 
>> accounts it does appear as a “payment” in my AR account. 
>> 
>> I’m a little confused as to steps 2 and 3 now.  If I understand you, I will 
>> proceed to process a payment of the AR account to the liabilities account 
>> for the entire amount of the credit.  Then, I begin to process payments 
>> against new invoices thru the liabilities account until it reaches zero.  
>> Correct?
>> 
>>> On Jun 27, 2019, at 11:29 PM, Adrien Monteleone 
>>> <adrien.montele...@lusfiber.net> wrote:
>>> 
>>> Nope.
>>> 
>>> 1. Create the credit note and assign the line items either back to the same 
>>> original income account(s) used, or to a new one along the lines of 
>>> “Returns & Allowances” or “Refunds” or something similar if you want to 
>>> keep track of this separately. (this is considered a ‘contra account’ 
>>> because its normal balance is opposite of what is expected)
>>> 
>>> 1a. Post the credit note. (should default to be assigned to AR)
>>> 
>>> 2. Then ‘pay’ it with the liability account you created.
>>> 
>>> This will affect your books at each step like so:
>>> 
>>> 1a. Income is debited either directly or via the contra account
>>> 1a. AR is credited for the amount of the credit note
>>> 2. AR is debited for the amount of the credit note
>>> 2. The Liabilities:Credit Payments account is credited (your now tracking a 
>>> pre-payment liability owed to the client)
>>> 
>>> The only step that should be different in this process than what you were 
>>> doing before is step 2. Instead of paying with the checking account and 
>>> printing a check, you’re transferring the customer’s AR balance to a 
>>> liability account.
>>> 
>>> Step 1 - the credit note itself, should be the same as before.
>>> 
>>> There will then be a new step 3 - which is where you ‘pay’ a future invoice 
>>> with all or part of the balance in the new liability account.
>>> 
>>> -----
>>> 
>>> *NOTE*
>>> 
>>> If you don’t need to keep track of the pre-payment as a liability (not 
>>> necessary unless a CPA advised it) then just skip creating that special 
>>> account and don’t use it.
>>> 
>>> Simply leave the credit note (still created as always) outstanding till it 
>>> is needed to offset a future invoice. You don’t even have to send it to the 
>>> client if they don’t need it.
>>> 
>>> When you need to offset a future invoice, process a payment, choose BOTH 
>>> the credit note and the invoice being offset. Enter any additional payment 
>>> being made and assign that to the appropriate asset account. Complete the 
>>> payment.
>>> 
>>> Mind you, this is probably the best route to take. It will allow you to 
>>> still see the overpayment/pre-payment in their account report, and you can 
>>> send them a statement that reflects this. The option with the liability 
>>> account makes this very difficult.
>>> 
>>> Sorry if I created any confusion. With the original limited info, I was 
>>> just offering all the options I could think of. Which route you take is up 
>>> to you as it best meets your needs and requirements.
>>> 
>>> Regards,
>>> Adrien
>>> 
>>> 
>>> 
>>>> On Jun 28, 2019, at 12:39 AM, Eric Rathhaus (general) 
>>>> <rathhaus_...@yahoo.com> wrote:
>>>> 
>>>> Something didn’t;t work.  I created a credit note for the client and 
>>>> created a new account “Credit Prepayments) under Liabilities.  When 
>>>> creating the note, instead of selecting an income account, I selected the 
>>>> new liabilities account and then posted the note.  I then tried to process 
>>>> a payment for an outstanding invoice using the credit note but nothing 
>>>> happened.  Where did I go wrong?
>>>> 
>>>>> On Jun 26, 2019, at 9:09 PM, Eric Rathhaus (general) 
>>>>> <rathhaus_...@yahoo.com> wrote:
>>>>> 
>>>>> Thanks!
>>>>> 
>>>>>> On Jun 26, 2019, at 7:41 PM, Adrien Monteleone 
>>>>>> <adrien.montele...@lusfiber.net> wrote:
>>>>>> 
>>>>>> In that case, certainly, you need to use credit notes.
>>>>>> 
>>>>>> I don’t see any reason why this ‘wouldn’t work from an accounting 
>>>>>> standpoint’ but if you find a problem, instead of cutting a check to the 
>>>>>> customer as payment for the credit note, combine this with option #2 I 
>>>>>> listed, and this time, use that Liabilities:Customer Deposits account to 
>>>>>> ‘pay’ the credit note. This will show you have a liability to them and 
>>>>>> then you can decrease it by using it to later pay for future work. The 
>>>>>> credit note is cleared out instantly and you still track the money, 
>>>>>> however, any Aging Report or Customer Report will no longer reflect this 
>>>>>> deposit liability as a credit to them. You’d have to handle that part 
>>>>>> manually in an outside spreadsheet. (you could export the Customer/Aging 
>>>>>> Report to one sheet tab, export an Account or Transaction Report to 
>>>>>> another in the same workbook, and then devise a 3rd tab with references 
>>>>>> to those two to create the proper consolidated report)
>>>>>> 
>>>>>> Note that doing it this way really isn’t necessary as GnuCash will track 
>>>>>> your overall AR and the balance for each customer if you just leave the 
>>>>>> Credit Notes hanging around until applied as future payments.
>>>>>> 
>>>>>> I’d say you should speak to a local CPA, and then if you still have 
>>>>>> options, which one you go with would be a matter of personal preference.
>>>>>> 
>>>>>> Regards,
>>>>>> Adrien
>>>>>> 
>>>>>>> On Jun 26, 2019, at 8:51 PM, Eric Rathhaus (general) via gnucash-user 
>>>>>>> <gnucash-user@gnucash.org> wrote:
>>>>>>> 
>>>>>>> Hi Geert -
>>>>>>> 
>>>>>>> I already issued the invoices and processed my clients payments against 
>>>>>>> the invoices.  These payments are for filing fees to the US government 
>>>>>>> for which I subsequently cut checks. I created a job for this client 
>>>>>>> that I use to invoice these fees alone. The size of the filing fees is 
>>>>>>> too high for me to provide my client short-term loans to cover and then 
>>>>>>> invoice later.  My client, in turn, won’t issue a payment without an 
>>>>>>> invoice.  So I issue an invoice to my customer to get the prepayment. 
>>>>>>> There are some complicated legal reasons why once per year some of the 
>>>>>>> filing fees won’t be cashed by the government.  The rest of the year 
>>>>>>> everything is fine as I just ensure the client paid all the invoices 
>>>>>>> for the special job and then bill for my work and other expenses on 
>>>>>>> invoices for each specific job.  This year I have over $12k of  funds I 
>>>>>>> need to return to the client somehow.  In the past I created a credit 
>>>>>>> note under the special job and sent my client a check.  This year they 
>>>>>>> want me to use the credit to offset invoices for subsequent work.  I 
>>>>>>> like the idea of creating a credit note under the special filing fee 
>>>>>>> job I use for these payments and then applying the credit against other 
>>>>>>> invoices I issue but I’m not sure if it will work from an accounting 
>>>>>>> standpoint. 
>>>>>>> 
>>>>>>>> On Jun 26, 2019, at 1:29 PM, Geert Janssens 
>>>>>>>> <geert.gnuc...@kobaltwit.be> wrote:
>>>>>>>> 
>>>>>>>> The way I understand your scenario I believe you can model what the 
>>>>>>>> customer 
>>>>>>>> does almost one to one into gnucash actions.
>>>>>>>> 
>>>>>>>> 1. Customer prepays for expenses -> Create a payment for that customer 
>>>>>>>> using 
>>>>>>>> Business->Customer->Process Payment
>>>>>>>> You can choose to map this payment to outstanding invoices or not. If 
>>>>>>>> you 
>>>>>>>> don't, it will simply register a prepayment for the customer.
>>>>>>>> 
>>>>>>>> 2. At some point you send an invoice to the user -> Create this 
>>>>>>>> invoice using
>>>>>>>> Business->Customer->New Invoice... and post it.
>>>>>>>> 
>>>>>>>> 3. Now you can choose - does your invoice have (some of) the prepaid 
>>>>>>>> expenses 
>>>>>>>> ? If so, apply (part of) that prepayment to your invoice using 
>>>>>>>> Business-
>>>>>>>>> Customer->Process Payment
>>>>>>>> After this there may be an outstanding balance the customer still has 
>>>>>>>> to pay.
>>>>>>>> 
>>>>>>>> 4. If the customer pays that outstanding balance, create the payment 
>>>>>>>> via 
>>>>>>>> Business->Customer->Process payment.
>>>>>>>> 
>>>>>>>> Then repeat for the next cycle/invoice.
>>>>>>>> 
>>>>>>>> If you are importing your payments instead of manually entering them, 
>>>>>>>> you can 
>>>>>>>> also select the payment in the respective account, right-click and 
>>>>>>>> choose 
>>>>>>>> "Assign as payment..." instead of the above mentioned "Process Payment"
>>>>>>>> 
>>>>>>>> As Adrien also suggests at any time you could look at the Receivables 
>>>>>>>> Aging or 
>>>>>>>> Customer report to see what's the customer's current balance.
>>>>>>>> 
>>>>>>>> Regards,
>>>>>>>> 
>>>>>>>> Geert
>>>>>>>> 
>>>>>>>> Op woensdag 26 juni 2019 21:52:43 CEST schreef Adrien Monteleone:
>>>>>>>>> You have at least 2 options I can think of at the moment:
>>>>>>>>> 
>>>>>>>>> #1 - continue to issue credit notes in your system, but don’t send 
>>>>>>>>> them out
>>>>>>>>> or pay them with a check. When you have the next positive invoice, 
>>>>>>>>> ‘pay’ a
>>>>>>>>> portion (or all) of that invoice with the credit note. Simply process 
>>>>>>>>> a
>>>>>>>>> payment, select the credit note line and an invoice line you want to 
>>>>>>>>> apply
>>>>>>>>> it to in the top part of the window. GnuCash will offset the invoice 
>>>>>>>>> with
>>>>>>>>> the credit note for you. If the credit note is more than the invoice, 
>>>>>>>>> it
>>>>>>>>> will retain the left over as remaining AR credit to be used on 
>>>>>>>>> subsequent
>>>>>>>>> invoices. You can see the customer’s balance any time either by 
>>>>>>>>> looking at
>>>>>>>>> an AR aging report, or a Customer Report. Outstanding credit notes 
>>>>>>>>> appear
>>>>>>>>> in the Invoices Due Reminder window.
>>>>>>>>> 
>>>>>>>>> #2 - If your client regularly pays in advance based on an estimate 
>>>>>>>>> and you
>>>>>>>>> invoice later, instead of applying the payment to an invoice, apply 
>>>>>>>>> it to a
>>>>>>>>> Liabilities:Customer Deposits account. Then when you create and post 
>>>>>>>>> the
>>>>>>>>> final invoice, process a payment for it from this account. You could 
>>>>>>>>> keep a
>>>>>>>>> separate deposit account for each customer but that might get 
>>>>>>>>> tedious. You
>>>>>>>>> can run a report on the account sorted by payee to show that info and 
>>>>>>>>> even
>>>>>>>>> keep that report open in a tab if desired, choosing to refresh it as
>>>>>>>>> needed. If this might only happen for pre-paid expenses, then you can 
>>>>>>>>> still
>>>>>>>>> use this method, but only for the pre-paid expense part, which you 
>>>>>>>>> could
>>>>>>>>> (or not) choose to invoice separately.
>>>>>>>>> 
>>>>>>>>> Regards,
>>>>>>>>> Adrien
>>>>>>>>> 
>>>>>>>>>> On Jun 26, 2019, at 1:46 PM, Eric Rathhaus office <e...@ewrlaw.com> 
>>>>>>>>>> wrote:
>>>>>>>>>> 
>>>>>>>>>> Hi - I have a client for whom I have many jobs.  On some of these 
>>>>>>>>>> jobs,
>>>>>>>>>> the client prepaid expenses that I did not use.  In the past, I’ve 
>>>>>>>>>> always
>>>>>>>>>> created a credit note for a refund and sent the client a check.  
>>>>>>>>>> However,
>>>>>>>>>> my client prefers instead that I credit this amount towards future 
>>>>>>>>>> work. 
>>>>>>>>>> I’m not sure how to accomplish this cleanly.  I could keep a running
>>>>>>>>>> total of the amount and discount from the total prepayment until it’s
>>>>>>>>>> used up.  But this seems clunky and maybe not the best practice.  Any
>>>>>>>>>> other suggestions on how to account for the refund against future 
>>>>>>>>>> work?
>>>>>>>>>> 
>>>>>>>>>> Kind regards,
>>>>>>>>>> 
>>>>>>>>>> Eric W. Rathhaus
>>> 
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