Thanks! I think that covers everything. Regards, Adrien
> On Jan 26, 2019, at 12:15 PM, John Ralls <jra...@ceridwen.us> wrote: > > As long as it's GnuCash.app from our download sites I already know what are > the binary images. The only system information that's useful is the MacOS > version, and that's up top. > > Crashes are bugs and it's a lot easier to track them--including reporting on > them in release notes--if they're in bugzilla. Once can either paste the > useful part of the crash report into the bug description (that actually helps > bugzilla detect duplicates, it knows how to compare stack traces), but that > requires some knowledge on the user's part to understand what's the useful > part. I usually tell users to go to Console, find the crash report, > control-click on it and select "show in Finder". That makes it easy for them > to navigate to it from bugzilla's "choose file" button. > > Regards, > John Ralls > >> On Jan 26, 2019, at 8:41 AM, Adrien Monteleone >> <adrien.montele...@lusfiber.net> wrote: >> >> For posterity... >> >> Then you don’t need the section concerning Binary Images or System Profile? >> >> Do you need the entire thread list, or just the beginning of the stack? I >> see there is also a section immediately after the full thread list showing >> “Thread x Crashed with Thread State:”. Need that too? >> >> If this isn’t already on the wiki, I’d like to document it there. >> >> Regards, >> Adrien >> >>> On Jan 26, 2019, at 10:31 AM, John Ralls <jra...@ceridwen.us> wrote: >>> >>> >>> >>>> On Jan 25, 2019, at 11:14 PM, Adrien Monteleone >>>> <adrien.montele...@lusfiber.net> wrote: >>>> >>>> However, if you are repeatedly getting crashes, you should report them >>>> here so someone can help. (I don’t think clicking the button on the crash >>>> report window to “Send to Apple” does any good because it isn’t an Apple >>>> application) >>> >>> It doesn't, but pasting the top part into a bug report or an email to here >>> (as you did on your crash email earlier) is immensely helpful to me, much >>> more so than screen shots of error messages. >>> >>> Those crash reports are available in /Applications/Utilities/Console by >>> selecting "User Reports" in the sidebar. >>> >>> What I need from it is the header starting at "Date/Time" through the end >>> of the stack trace labelled "Thread [x] Crashed"; x is almost always 0. >>> >>> Regards, >>> John Ralls >>> >>> >> >> >> _______________________________________________ >> gnucash-user mailing list >> gnucash-user@gnucash.org >> To update your subscription preferences or to unsubscribe: >> https://lists.gnucash.org/mailman/listinfo/gnucash-user >> If you are using Nabble or Gmane, please see >> https://wiki.gnucash.org/wiki/Mailing_Lists for more information. >> ----- >> Please remember to CC this list on all your replies. >> You can do this by using Reply-To-List or Reply-All. > > _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
