As long as it's GnuCash.app from our download sites I already know what are the binary images. The only system information that's useful is the MacOS version, and that's up top.
Crashes are bugs and it's a lot easier to track them--including reporting on them in release notes--if they're in bugzilla. Once can either paste the useful part of the crash report into the bug description (that actually helps bugzilla detect duplicates, it knows how to compare stack traces), but that requires some knowledge on the user's part to understand what's the useful part. I usually tell users to go to Console, find the crash report, control-click on it and select "show in Finder". That makes it easy for them to navigate to it from bugzilla's "choose file" button. Regards, John Ralls > On Jan 26, 2019, at 8:41 AM, Adrien Monteleone > <adrien.montele...@lusfiber.net> wrote: > > For posterity... > > Then you don’t need the section concerning Binary Images or System Profile? > > Do you need the entire thread list, or just the beginning of the stack? I see > there is also a section immediately after the full thread list showing > “Thread x Crashed with Thread State:”. Need that too? > > If this isn’t already on the wiki, I’d like to document it there. > > Regards, > Adrien > >> On Jan 26, 2019, at 10:31 AM, John Ralls <jra...@ceridwen.us> wrote: >> >> >> >>> On Jan 25, 2019, at 11:14 PM, Adrien Monteleone >>> <adrien.montele...@lusfiber.net> wrote: >>> >>> However, if you are repeatedly getting crashes, you should report them here >>> so someone can help. (I don’t think clicking the button on the crash report >>> window to “Send to Apple” does any good because it isn’t an Apple >>> application) >> >> It doesn't, but pasting the top part into a bug report or an email to here >> (as you did on your crash email earlier) is immensely helpful to me, much >> more so than screen shots of error messages. >> >> Those crash reports are available in /Applications/Utilities/Console by >> selecting "User Reports" in the sidebar. >> >> What I need from it is the header starting at "Date/Time" through the end of >> the stack trace labelled "Thread [x] Crashed"; x is almost always 0. >> >> Regards, >> John Ralls >> >> > > > _______________________________________________ > gnucash-user mailing list > gnucash-user@gnucash.org > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > If you are using Nabble or Gmane, please see > https://wiki.gnucash.org/wiki/Mailing_Lists for more information. > ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
