That normally means that your data is in a database format but GnuCash does not have the correct tools to open it. This can happen after an update.
Alas, I do not use a database format but I do know that there are differences depending on which operating system you are using. Let us know which OS you are using. David C On Mon, Jan 7, 2019 at 4:52 PM Tom Murphy <tommurp...@gmail.com> wrote: > After updating to version 3.4 my file won't open and I get an error message > "no suitable backed was found for my account" > > > > I don't know what this means and help is non-existent. > > > > Does anyone know what this means? > > > > > > Tom Murphy > > NT Designs > > tommurp...@gmail.com > > _______________________________________________ > gnucash-user mailing list > gnucash-user@gnucash.org > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > If you are using Nabble or Gmane, please see > https://wiki.gnucash.org/wiki/Mailing_Lists for more information. > ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. > _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
