Thanks Ron for the idea. I had 5 drivers (old) that work with my
printer. None worked. Went online to Dell and found an update to 3 of
them. I tried these, 2 had the printer print blank pages and one did not
work at all. So I guess that is progress?
Thanks,
HB
On 12/2/2018 1:52 PM, Ronal B Morse wrote:
Thank you. I don't have a solution, but I can tell you I have experienced the
same problem with Windows, except in my case the application was "NannyPay2",
which is a front end for FileMakerPro. In that case the print dialog would not
accept any input into the page range settings and that led to no output.
All other applications could print normally. Other NannyPay2/FilemakerPro
users did not report the issue.
I have a HP CP2025DN printer. There were two work-arounds: either print
documents to .pdf format (print to file) then print the resulting .pdf file
from another application, or change the printer driver from the preferred HP
Postscript for Color LaserJet driver to a PCL3 printer control language
driver.
Curiously, a third driver using the PCL6 printer control language (also
compatible with my hardware) produced the same symptoms as the Postscript
driver.
I hope someone can find a solution for you.
Ron Morse
On Sun, 2018-12-02 at 09:15 -0700, Ronal B Morse wrote:
Sidman, can you manually enter a value/select an option from the
now blank "page range" setting? There should be options for
"all" and "range" with a dialog box, and "current page" or similar.
RBM
On Sun, 2018-12-02 at 10:04 -0600, David Carlson wrote:
I have run out of ideas. Any others able to help?
David C
On Sun, Dec 2, 2018 at 8:18 AM HB Sidman <dk...@aol.com> wrote:
There is no problem printing from other programs. Because of my work I
print from 10 or 15 different programs to printers and pdf. I have tried
to
print checks and reports to pdf and it will print. However, the result
is
a
blank page. HB
On 12/2/2018 9:00 AM, David Carlson wrote:
That behavior is very similar to what you see when the output goes to
the
wrong printer.
Have you tried things like printing to PDF or printing from a different
program?
David C
On Sun, Dec 2, 2018, 7:31 AM HB Sidman <dk...@aol.com wrote:
I ran the fix - modified for windows 10 64 and Microsoft Edge/IE11.
Never
had the problem with the reports not showing just not printing. It did
not
work.
When I bring up a report or check to print, I clink on "print". This
opens the print window box. It shows my printer as "ready". In the
Page
Range section the Pages area is blank. This indicates there are no
pages
to
print - I think. If I then go ahead and click on print then the print
icon
shows up in the bottom tray. But it indicates there are no documents
in
the
cue. It then goes away after a couple of minutes.
Thanks,
HB
On 12/2/2018 2:44 AM, David Carlson wrote:
You can see how old this bug is, I am not sure if you can run IE9 in
windows 10. Perhaps someone knows if this work-around can be adapted
to
WIN 10.
On Sun, Dec 2, 2018 at 1:40 AM David Carlson <
david.carlson....@gmail.com>
wrote:
HB,
I found the bug report. Check comment 40.
https://bugs.gnucash.org/show_bug.cgi?id=645273
On Sat, Dec 1, 2018 at 1:32 PM HB Sidman <dk...@aol.com> wrote:
I started off looking in the the old reports to see if there was
anything and could not find anything about windows and printing
problems.
That may be my inability to search properly. So if anyone knows
the
fix
that you are referring to I hope they will give me the location.
Thanks for the help,
HB
On 12/1/2018 1:30 PM, David Carlson wrote:
That looks identical to the same file on my computer, but I did
not
check the entire guid line.
There is a very old bug report about not being able to print in
Windows
which has never been resolved because it cannot be repeated. I
don't
remember the bug number. Someone found a work-around that seems
to
make
the problem go away until a re-install of something, either
Windows
or
GnuCash. That work-around may work for you.
David C
On Sat, Dec 1, 2018 at 11:55 AM HB Sidman <dk...@aol.com> wrote:
David,
I can not print reports, now. New problem. I opened one of the
.chk in
Wordpad and this is what printed out:
[Top]
Guid = 378e5740-a2d3-4678-be20-37d14d97b458
Title = Liberty(tm) Personal Checks US-Letter
Rotation = -90.0
Translation = 4;492
Show_Grid = false
Show_Boxes = false
[Check Items]
Type_1 = PAYEE
Coords_1 = 118.0;74.0
Type_2 = AMOUNT_WORDS
Coords_2 = 90.0;96.0
Type_3 = AMOUNT_NUMBER
Coords_3 = 415.0;74.0
Type_4 = DATE
Coords_4 = 323.0;43.0
Type_5 = NOTES
Coords_5 = 90.0;155.0
I did not make custom checks. I am using 2.6.21
Thanks for the help,
HB
HB Sidman
703-938-6700 (O) 703-562-1953 (F)
On 12/1/2018 11:46 AM, David Carlson wrote:
I did not address the failure to print problem. That is
probably
not
related to the .chk files but something else. Can you print
reorts?
David C
On Sat, Dec 1, 2018 at 10:42 AM David Carlson <
david.carlson....@gmail.com> wrote:
HB,
Windows always calls *.chk files 'Recovered File Fragments'
If the files are in the 'C:\Program Files
(x86)\gnucash\share\gnucash\checks' directory they are not
fragments but
the files that you want, at least for 2.6.x releases of
GnuCash
in
Windows. You can open them (carefully) with Wordpad and see
what they
contain. If you made custom check printing formats they may
be
somewhere
else, I have not tried that.
David C
On Sat, Dec 1, 2018 at 10:22 AM HB Sidman via gnucash-user <
gnucash-user@gnucash.org> wrote:
Hi,
After using gnucash for several years I decided it was time
to
upgrade
from 2 to 3 a few months ago. Bad decision. If it is not
broken
don't
fix it. The upgrade went smoothly with no problem. Every
function
worked
both old and new. Until I tried to print a check. At which
point
nothing
happened with the printer. After a 2 or 3 minutes I got a
warning
message that my check file was a fragment. I went into the
system to
verify that and found that all the .chk files were
fragments.
I
tried to
reload new files but they kept being replaced by the
fragments.
Step 2: I went back gnucash 2 last stable version on line.
It
reloaded
without a problem but still could not print checks. Same
problem.
Step 3: Loaded gnucash 2 on a laptop that had never had it
on
it
before.
Then took a saved file from 3 months before the problem
happened and
loaded it. Once again everything went fine until I tried to
print.
Then
was presented the same problem of .chk file fragments and
not
being
able
to replace them.
Step 4: Using the laptop as my test bed, I removed
everything
gnucash
from the hard drive. Search the C drive for any thing left
and
removed
it as the administrator. Then did a search for .chk and
found
4
files
buried on the C drive - all fragments. I could delete them
but
they
would come right back as soon as I restarted the computer.
Any help would be greatly appreciated - I am getting tired
of
hand
writing all of my checks.
I am running Windows 10 on all of my computers and they are
all
completely up to date.
Thanks,
HB
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