This is the modified fix that I ran:

- click on Control Panel via Cortana search

 - Click on Internet Options

 - Select the Programs Tab

 - At the bottom of the tab, select Set Programs

 - Select the bottom option "set program access and computer defaults"

 - You are then asked to choose default apps:

 - I used the Reset to the Microsoft recommended defaults -- It did not work for me

On 12/2/2018 8:31 AM, HB Sidman wrote:

I ran the fix - modified for windows 10 64 and Microsoft Edge/IE11. Never had the problem with the reports not showing just not printing. It did not work.

When I bring up a report or check to print, I clink on "print". This opens the print window box. It shows my printer as "ready". In the Page Range section the Pages area is blank. This indicates there are no pages to print - I think. If I then go ahead and click on print then the print icon shows up in the bottom tray. But it indicates there are no documents in the cue. It then goes away after a couple of minutes.

Thanks,

HB

On 12/2/2018 2:44 AM, David Carlson wrote:
You can see how old this bug is, I am not sure if you can run IE9 in windows 10.  Perhaps someone knows if this work-around can be adapted to WIN 10.

On Sun, Dec 2, 2018 at 1:40 AM David Carlson <david.carlson....@gmail.com <mailto:david.carlson....@gmail.com>> wrote:

    HB,

    I found the bug report.  Check comment 40.

    https://bugs.gnucash.org/show_bug.cgi?id=645273

    On Sat, Dec 1, 2018 at 1:32 PM HB Sidman <dk...@aol.com
    <mailto:dk...@aol.com>> wrote:

        I started off looking in the the old reports to see if there
        was anything and could not find anything about windows and
        printing problems. That may be my inability to search
        properly. So if anyone knows the fix that you are referring
        to I hope they will give me the location.

        Thanks for the help,

        HB

        On 12/1/2018 1:30 PM, David Carlson wrote:
        That looks identical to the same file on my computer, but I
        did not check the entire guid line.

        There is a very old bug report about not being able to print
        in Windows which has never been resolved because it cannot
        be repeated.  I don't remember the bug number.  Someone
        found a work-around that seems to make the problem go away
        until a re-install of something, either Windows or GnuCash. 
        That work-around may work for you.

        David C

        On Sat, Dec 1, 2018 at 11:55 AM HB Sidman <dk...@aol.com
        <mailto:dk...@aol.com>> wrote:

            David,

            I can not print reports, now. New problem. I opened one
            of the .chk in Wordpad and this is what printed out:

            [Top]
            Guid = 378e5740-a2d3-4678-be20-37d14d97b458
            Title = Liberty(tm) Personal Checks US-Letter
            Rotation = -90.0
            Translation = 4;492
            Show_Grid = false
            Show_Boxes = false

            [Check Items]
            Type_1 = PAYEE
            Coords_1 = 118.0;74.0

            Type_2 = AMOUNT_WORDS
            Coords_2 = 90.0;96.0

            Type_3 = AMOUNT_NUMBER
            Coords_3 = 415.0;74.0

            Type_4 = DATE
            Coords_4 = 323.0;43.0

            Type_5 = NOTES
            Coords_5 = 90.0;155.0

            I did not make custom checks. I am using 2.6.21

            Thanks for the help,

            HB

            HB Sidman
            703-938-6700 (O) 703-562-1953 (F)

            On 12/1/2018 11:46 AM, David Carlson wrote:
            I did not address the failure to print problem.  That
            is probably not related to the .chk files but something
            else.  Can you print reorts?

            David C

            On Sat, Dec 1, 2018 at 10:42 AM David Carlson
            <david.carlson....@gmail.com
            <mailto:david.carlson....@gmail.com>> wrote:

                HB,

                Windows always calls *.chk files 'Recovered File
                Fragments'

                If the files are in the 'C:\Program Files
                (x86)\gnucash\share\gnucash\checks' directory they
                are not fragments but the files that you want, at
                least for 2.6.x releases of GnuCash in Windows. 
                You can open them (carefully) with Wordpad and see
                what they contain.  If you made custom check
                printing formats they may be somewhere else, I have
                not tried that.

                David C

                On Sat, Dec 1, 2018 at 10:22 AM HB Sidman via
                gnucash-user <gnucash-user@gnucash.org
                <mailto:gnucash-user@gnucash.org>> wrote:

                    Hi,

                    After using gnucash for several years I decided
                    it was time to upgrade
                    from 2 to 3 a few months ago. Bad decision. If
                    it is not broken don't
                    fix it. The upgrade went smoothly with no
                    problem. Every function worked
                    both old and new. Until I tried to print a
                    check. At which point nothing
                    happened with the printer. After a 2 or 3
                    minutes I got a warning
                    message that my check file was a fragment. I
                    went into the system to
                    verify that and found that all the .chk files
                    were fragments. I tried to
                    reload new files but they kept being replaced
                    by the fragments.

                    Step 2: I went back gnucash 2 last stable
                    version on line. It reloaded
                    without a problem but still could not print
                    checks. Same problem.

                    Step 3: Loaded gnucash 2 on a laptop that had
                    never had it on it before.
                    Then took a saved file from 3 months before the
                    problem happened and
                    loaded it. Once again everything went fine
                    until I tried to print. Then
                    was presented the same problem of .chk file
                    fragments and not being able
                    to replace them.

                    Step 4: Using the laptop as my test bed, I
                    removed everything gnucash
                    from the hard drive. Search the C drive for any
                    thing left and removed
                    it as the administrator. Then did a search for
                    .chk and found 4 files
                    buried on the C drive - all fragments. I could
                    delete them but they
                    would come right back as soon as I restarted
                    the computer.

                    Any help would be greatly appreciated - I am
                    getting tired of hand
                    writing all of my checks.

                    I am running Windows 10 on all of my computers
                    and they are all
                    completely up to date.

                    Thanks,

                    HB



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