John, I get:
*spctl --assess -vv /Applications/Gnucash/Gnucash.app* */Applications/Gnucash/Gnucash.app: accepted* *source=Notarized Developer ID* *origin=Developer ID Application: John D Ralls (Y9EHT5WMK7)* and *xattr -p com.apple.quarantine /Applications/Gnucash/Gnucash.app* *0181;5eefb4fd;Chrome;E0D8DF2D-DB87-4025-A211-260183ECA9D9* *So, clearing the xattr attribute:* *su - admin (enter passwd)* *rongovia:~ admin$ xattr -d -r com.apple.quarantine /Applications/Gnucash/Gnucash.app* *rongovia:~ admin$ xattr -p com.apple.quarantine /Applications/Gnucash/Gnucash.app* *xattr: /Applications/Gnucash/Gnucash.app: No such xattr: com.apple.quarantine* After that I could click on the application and it fired right up. Hooray! Thank you!! Can I suggest an FAQ addition, see attached, right after 2.3.1 in https://wiki.gnucash.org/wiki/FAQ please? Jeff Earickson On Mon, Jun 22, 2020 at 11:20 PM John Ralls <jra...@ceridwen.us> wrote: > I'd go with some security issue. Check it with > spctl --assess -vv /Applications/Gnucash.app > xattr -p com.apple.quarantine /Applications/Gnucash.app > > I get > /Applications/Gnucash.app/: accepted > source=Notarized Developer ID > origin=Developer ID Application: John D Ralls (Y9EHT5WMK7) > > and > 01c1;5eeff24b;Firefox;BC474A13-F338-4CD7-BD10-3FB16BB8BFEE > > You can force acceptance with > spctl --add --label 'Approved' /Applications/Gnucash.app > xattr -d -r com.apple.quarantine /Applications/Gnucash.app > > *But* if spctl fails something is wrong with the download as it should be > cryptographically signed with my Apple certificate and notarized by Apple. > > Regards, > John Ralls > > > On Jun 22, 2020, at 4:10 PM, Jeff Earickson <jaear...@gmail.com> wrote: > > > > John, > > > > I fired up the console and looked in Crash Reports. Nothing from > gnucash. > > > > Doing "open Gnucash.app --args --debug" works great. The app fires up > and acts normally. I get a trace file (attached). I get a normal > termination when closing out. No system.log complaints. > > > > So I created a new user (no admin capabilities), logged in, and tried to > fire up Gnucash. It did not work via click nor via open from the command > line. Both gave the err code 1 to system.log like before. However it also > worked just fine via "open Gnucash.app --args --debug" as well, and I got a > tracefile there too. I went thru the new account setup, no crashes, no > problems, looked good. > > > > Gnucash seems to get stomped by the OS during launch really early, > before gnucash gets to the point of opening files like the trace file or > doing anything useful. Almost like the fork/exec of the process fails, or > some security setting someplace just says NOPE to the process. > > > > Jeff > > > > On Mon, Jun 22, 2020 at 4:58 PM John Ralls <jra...@ceridwen.us> wrote: > > No doubt the crash left a crash report in Console, please open a bug ( > https://wiki.gnucash.org/wiki/Bugzilla#Commenting_on_existing_bugs_or_entering_new_ones) > and attach it. > > > > Try > > open Gnucash.app --args --debug > > > > And check the trace file again. > > > > You might also try creating a new user and trying to start GnuCash as > that user just in case there's something about your user configuration > that's triggering the problem. > > > > Regards, > > John Ralls > > > > > On Jun 22, 2020, at 12:22 PM, Jeff Earickson <jaear...@gmail.com> > wrote: > > > > > > John, > > > > > > "open Gnucash.app" via command-line gives the same error code 1 in > system.log, nothing else happens. > > > > > > I had to hunt for a gnucash.trace file by walking the root directory > with find. Finally found something in > /System/Volumes/data/private/var/folders/(other stuff)/gnucash.trace. I > zeroed out the tile via "cat /dev/null > gnucash.trace" then started > clicking and trying to open the app via command-line. Not a single byte > went to this file. Just the errcode 1 to system.log. > > > > > > Then I tried via the commond-line, running the executable: > > > > > > cd /Applications/Gnucash/Gnucash.app/Contents/MacOS > > > ./Gnucash --debug --extra --logto /tmp/gnucash.trace > > > > > > The application opened up, wanted me to create a new account, I > clicked thru the "next" buttons to do so, and then it crashed. I realize > this may be a different problem than the "fail to open" issue, but the > latter problem refuses to cough up a tracefile anyplace. See attached. > > > > > > Thanks, > > > Jeff Earickson > > > > > > > > > On Sun, Jun 21, 2020 at 11:02 PM John Ralls <jra...@ceridwen.us> > wrote: > > > And I presume no crash report since it seems to be exiting with an > error code rather than crashing. > > > > > > Is there anything in the trace file ( > https://wiki.gnucash.org/wiki/Tracefile)? Does it open if you do > > > open Gnucash.app > > > from the command line? > > > > > > Regards, > > > John Ralls > > > > > > > > > > > > > On Jun 21, 2020, at 5:18 PM, Jeff Earickson <jaear...@gmail.com> > wrote: > > > > > > > > John, > > > > > > > > My System Preferences is (and was) as you recommend, and has been > for a while. I've seen this behavior with programs before, including > Gnucash, where it flops on the first launch but works thereafter. So, I > tried this "jiggle the handle" approach here. No go in this case. > > > > > > > > Gnucash 3.906 launches flawlessly via command-lien, but coughs up > the err code 1 in system.log via clicking every time. No love from it in > this corner. :( > > > > > > > > Jeff Earickson > > > > > > > > On Sun, Jun 21, 2020 at 7:57 PM John Ralls <jra...@ceridwen.us> > wrote: > > > > > > > > > > > > > On Jun 21, 2020, at 2:35 PM, Jeff Earickson <jaear...@gmail.com> > wrote: > > > > > > > > > > Releases 3.905-1 and previous 3.9x releases > > > > > > > > > > OS: MacOS 10.15.5 (Catalina) MacBook Pro and Mac Mini hardwares > > > > > > > > > > System log says (/var/log/system.log): > > > > > > > > > > *Jun 21 17:15:55 rongovia com.apple.xpc.launchd[1] > > > > > (com.apple.xpc.launchd.oneshot.0x10000001.Gnucash[602]): Service > exited > > > > > with abnormal code: 1* > > > > > > > > > > > > > > > (could not find other references to Gnucash in any other syslogs) > > > > > > > > > > The problem: When you click on the application icon to launch > Gnucash, you > > > > > get the "verifying Gnucash" scrollbar, then -- nothing. Checking > the > > > > > syslogs, you see the message above. This is true when the program > is > > > > > installed in /Applications, or clicked on directly from the > mounted volume > > > > > from the dmg. > > > > > > > > > > However, the program will start up correctly if you open a > terminal window > > > > > and launch it via command-line, ie > > > > > > > > > > cd /Applications/GnucashGnucash.app/Contents/MacOS > > > > > ./Gnucash > > > > > > > > > > I get: > > > > > > > > > > *rongovia:MacOS jaearick$ ./Gnucash* > > > > > > > > > > *Application Path > > > > > /Applications/Gnucash/Gnucash.app/Contents/MacOS/./Gnucash* > > > > > > > > > > > > > > > *(process:878): gnc.gui-**WARNING** **: **17:30:10.516**: > > > > > [mac_set_languages()] Language list: en:en_US:C* > > > > > > > > > > > > > > > and the splash screen and everything else appears normally. > > > > > > > > > > > > > > > I googled about this topic, and it has appeared in the past, but I > did not > > > > > find an actual fix to the problem. > > > > > > > > > > > > > > > FYI, before this turns into a real 4.0 release. > > > > > > > > This is pretty common, the verification blocks the launch. It > generally starts right up on the second and subsequent launch attempts, as > it did for me just now. Do make sure that you have "App Store and > identified developers" checked in System Preferences>Security & > Privacy>General under Allow apps downloaded from:. > > > > > > > > Regards, > > > > John Ralls > > > > > > > > > > > > > > > > -- > > > > --- Jeff Earickson > > > > > > > > > > > > -- > > > --- Jeff Earickson > > > <gnucash.trace> > > > > > > > > -- > > --- Jeff Earickson > > <gnucash.trace> > > -- --- Jeff Earickson
Gnucash.FAQ
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