Hello, I may help you, but I need a little bit more info about your configuration.
Which GLPI version? What is the server (virtual or physical, CPU, RAM, HDD,…)? What is the web server? What is the PHP release? What is the SQL application, and engine (MySQL, MariaDB, MyISAM, INNODB)? What queries did you do to get this figures? … Here is our current configuration: Server: Windows 2008 R2 (on a ESX VMWare) 64bits CPU: 4 cores RAM: 8GB HD: 20GB Web server: IIS7 (64bits) PHP: 5.4.14 64bits DB: MySQL 5.6.10 64bits DB Engine: myISAM DB size is 3GB Records figures: Ticket qt: 188640 Users: 7941 Entities: 970 Computers: 11462 Software: 231143 Logs: 15818092 They are some solution to improve Tickets and Users default requests, but you need to touch a little bit source files. Regards, Olivier MORON Miscellaneous Program Member RAYNET SNC Tel : +33 4 76 33 49 52 Fax: +33 4 76 70 56 63 From: Glpi-dev [mailto:glpi-dev-boun...@gna.org] On Behalf Of Douglas P. Fernandes Sent: Wednesday, May 20, 2015 2:45 PM To: glpi-dev@gna.org Subject: [Glpi-dev] Request for analysis of response time issue Dear Representative. We are committed to adopt GLPI here, at Seplag (Seplag is a State Secretary, State of Ceará). We have 150 thousand potential users, among all the public users. At assay phase, we found a problem regarding Requester, Ticket Form: search. It takes 47 seconds to retrieve data. The same search, at Administration → User, takes about 08 (eight) seconds. It seems to us that a response time of 8 seconds is too much, let alone 47 seconds. We wonder if there's a way to enhance this search mechanism? If so, this would be decisive for our intent to adopt this excellent software. Best regards, Att, Douglas Fernandes Especialista em TI Grupo de Governança de TIC Coordenadoria de Infraestrutura de Tecnologia da Informação e Comunicação - COTEC SECRETARIA DO PLANEJAMENTO E GESTÃO - SEPLAG (85) 3101-4540 / (85) 9121-9564
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