Dear Representative.
We are committed to adopt GLPI here, at Seplag (Seplag is a State Secretary, State of Ceará). We have 150 thousand potential users, among all the public users. At assay phase, we found a problem regarding Requester, Ticket Form: search. It takes 47 seconds to retrieve data. The same search, at Administration → User, takes about 08 (eight) seconds. It seems to us that a response time of 8 seconds is too much, let alone 47 seconds. We wonder if there's a way to enhance this search mechanism? If so, this would be decisive for our intent to adopt this excellent software. Best regards, Att, Douglas Fernandes Especialista em TI Grupo de Governança de TIC Coordenadoria de Infraestrutura de Tecnologia da Informação e Comunicação - COTEC SECRETARIA DO PLANEJAMENTO E GESTÃO - SEPLAG (85) 3101-4540 / (85) 9121-9564
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