On Wed, Aug 17, 2011 at 6:01 AM, MoYo <m...@indepnet.net> wrote: > HI, > > thanks for your bug report and your patch. > I do similar fix. You could find it here : > https://forge.indepnet.net/projects/glpi/repository/revisions/15418 > Could you test and say me if it's working ? > > Regards > > Julien > > > Le 16/08/2011 22:58, Trey Dockendorf a écrit : > > Recently I had a user send in a ticket via email that had no subject line. > In the database, and in the email notifications the ticket's name showed as > "<no subject>". However in GLPI, there was no text. This made it > impossible to open the ticket and also once I did open the ticket (by > pasting it's id number into URL) , I couldn't modify the title as there was > no text to generate a link. I figure it's because it was handeling that > text as HTML. > > I wasn't sure if the preferred method is to strip the "<" and ">" when > the email is received or when it's viewed in GLPI. Attached is a patch do > the first solution, strip "<" and ">" only if they appear in that order (so > like an HTML tag). I did this on v0.80.2. > > I also attached an image to show what I mean by no link to click on. > Ticket "8168" has the exact name field as "<no subject>" while ticket > "8169" had the "<" and ">" stripped. > > - Trey > > > _______________________________________________ > Glpi-dev mailing listGlpi-dev@gna.orghttps://mail.gna.org/listinfo/glpi-dev > > > > _______________________________________________ > Glpi-dev mailing list > Glpi-dev@gna.org > https://mail.gna.org/listinfo/glpi-dev > > Yep that worked and preserves the exact text, thanks.
- Trey
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