HI,
thanks for your bug report and your patch.
I do similar fix. You could find it here :
https://forge.indepnet.net/projects/glpi/repository/revisions/15418
Could you test and say me if it's working ?
Regards
Julien
Le 16/08/2011 22:58, Trey Dockendorf a écrit :
Recently I had a user send in a ticket via email that had no subject
line. In the database, and in the email notifications the ticket's
name showed as "<no subject>". However in GLPI, there was no text.
This made it impossible to open the ticket and also once I did open
the ticket (by pasting it's id number into URL) , I couldn't modify
the title as there was no text to generate a link. I figure it's
because it was handeling that text as HTML.
I wasn't sure if the preferred method is to strip the "<" and ">" when
the email is received or when it's viewed in GLPI. Attached is a
patch do the first solution, strip "<" and ">" only if they appear in
that order (so like an HTML tag). I did this on v0.80.2.
I also attached an image to show what I mean by no link to click on.
Ticket "8168" has the exact name field as "<no subject>" while ticket
"8169" had the "<" and ">" stripped.
- Trey
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