I am going to work on this ticket: https://forge.indepnet.net/issues/show/839
I plan to allow multiple requesters first. Later, other people can add multiple groups, techs, etc. See the attached screen shot of my plan.
I will add a table called glpi_tickets_users, and keep the information there. I will also make sure that all of the requesters receive emails, and that any of the requesters can add a follow up. Users will be able to see any ticket that they are listed as a requester in.
If anyone has a better idea, please share it now before I begin! Thanks! Ryan ____________________________________________________________ Protect yourself with the right Health Insurance plan. Click for coverage information. http://thirdpartyoffers.juno.com/TGL2141/fc/BLSrjpTIn7IlKutGGcXfR9iTTIhwIAre5x1CTdYNeoO4h4kjIJKPzlM7k9i/
<<attachment: glpi-multi-requesters.gif>>
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