Nevermind my ramblings - it was a case of PEBKAC. Issues was caused by conflict between DNS and /etc/hosts - I was using the correct Gitlab server (via my local /etc/hosts file) while other users were using DNS which was pointing to staging/testing Gitlab server.
Regards, ak. On Thursday, 28 April 2016 16:10:32 UTC+10, Anthony Kamau wrote: > > Hi all. > > I've recently had a hard drive failure and had to restore from Gitlab from > backup. The service is back online and I can login (I'm the admin). > However, all other users are not able to login at all. After they enter > their email and password and click the login button, nothing happens. If > they try to reset their passwords, they are informed that the email address > doesn't exist, yet I can see the user account (including email) in the User > section of the Admin pages. The user accounts are intact including their > SSH keys and I can login as them (sort of SU) from my admin account. > > I've tried elevating one of the user accounts to admin, but they still > weren't able to login. What could be wrong? Any ideas? > > I've searched the FAQ but did not see any mention of this issue. > > Kind regards, > ak. > > > -- You received this message because you are subscribed to the Google Groups "GitLab" group. To unsubscribe from this group and stop receiving emails from it, send an email to gitlabhq+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/gitlabhq/46a7b7fb-d345-4206-8052-6176fbbb6b78%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.