Hello, Eli.

On Tue, Sep 24, 2024 at 11:24:14 -0400, Eli Schwartz wrote:
> On 9/24/24 8:34 AM, Alan Mackenzie wrote:
> >>> The context of this discussion was an implication that the Gentoo
> >>> maintainers wouldn't make a change "that made everyone's systems
> >>> suddenly break".  I submitted a bug report about --depclean back in
> >>> the summer of 2021 (though I can't find that bug any more).  I think
> >>> it was closed as not-a-bug.

> >> Whoever closed it was wrong, frankly.

> > I've found the bug.  It was 803878.  The developer who responded treated
> > my bug as though it were a request for personal support, and he
> > completely evaded my point that it was a bug in portage which should be
> > fixed.  It was actually closed as TEST-REQUEST, whatever that means.  The
> > bug was never addressed.


> The bug was confused about the issue at hand and lacking the full
> explanation of why it's an issue it could be understood why it was
> assumed to be a personal support request.

Whenever I get a confused bug report, the first thing I do is work out
what the problem really is, which often involves getting in touch with
the OP.  That didn't happen with 803878  - the response to my initial
bug report occurred with 17 minutes of it being raised.   

> It is not a bug in portage, which is part of the confusion here. It is a
> bug in virtual/service-manager.

That is clear now, it wasn't clear in 2021-06 when the bug was raised.
It is surely not the submitter's job to work out where in a system a bug
is caused, rather it's the job of the specialist handling the bug.

> I reopened the bug report, corrected the description, and assigned it.

Thanks!  That's appreciated.  It's looking like it's now going to get
fixed.  :-)

> https://bugs.gentoo.org/803878


> -- 
> Eli Schwartz

-- 
Alan Mackenzie (Nuremberg, Germany).

Reply via email to