On Sun, Jun 10, 2018 at 8:48 AM, Mick <michaelkintz...@gmail.com> wrote: > On Sunday, 10 June 2018 14:06:22 BST Alan Mackenzie wrote: > >> The shop I bouught everything from seems to have gone out of business, >> with both its telephone number and its website having been down for a >> sustained period. So I'm unlikely to be able to get the processor >> exchanged for an unbuggy one. Shelling out for a new processor out of my >> own pocket seems too much of a long shot to justify the money (~400 >> Euros) and the time. >> >> So it's looking like I'm not going to be getting the problem fixed any >> time soon. :-( > > All may not be lost, yet. > > Since this is arguably a manufacturing fault of the CPU, you should have some > consumer rights over it. Try contacting AMD directly for RMA, as long as it > is still under the *manufacturer's* warranty and you have your receipt. >
If at all possible avoid doing the RMA. It seems to take over a month, time which you are not compensated for. Federal law implies a warranty of fitness for a particular purpose* from the seller, not the manufacturer. You can take it up with them. The statute of limitations is 4 years. Make them deal with AMD. Cheers, R0b0t1 * You generally can't waive this during a transaction, so those disclaimers in open source licenses are not valid. What is more important is there was no transfer of money.