Mike Edenfield wrote:
>> From: Dale [mailto:rdalek1...@gmail.com]
>> Sent: Wednesday, February 01, 2012 6:39 PM
>>
>> Howdy,
>>
>> I got a neighbour that has a computer issue.  First, the hard drive went
>> out.  We ordered a new one and installed it.  Then he realized he didn't
>> have the restore discs.  We ordered those from Gateway.  I went up today
>> and tried to install winders 7 on the new drive.  I put the system disc
>> in and it booted.  Then it asked for the recovery disc #1.  It copied
>> that over then asked for disc 2.  After a bit it wanted the Language
>> disc.  Then it said to reboot and it spit out the DVD.
>>
>> When it reboots from the hard drive, it comes up and says it is setting
>> up the hardware and it seems to finish it.  Then a window pops up and
>> says this:
>>
>> "Windows Setup could not configure windows to run on this computers
>> hardware."
> 
> Does this help?
> 
> http://support.microsoft.com/kb/2466753
> 
> You may have accidentially set the new drive in the BIOS as RAID: the KB
> article has steps to find the error logs and get more details.
> 
> 
> 


Printed that page to try tomorrow.  I didn't change anything in the BIOS
tho.  It saw the drive right off.  I even used the same cable and power
plug as the old drive so it sees them as C: or whatever.

I bet it has something to do with AHCI or IDE settings tho.  I hope that
is it.  After I get the install done, I can then upgrade the drivers and
switch it back.

Thanks for the help.  I got a couple things to try tomorrow.

Dale

:-)  :-)

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