> From: Dale [mailto:rdalek1...@gmail.com] > Sent: Wednesday, February 01, 2012 6:39 PM > > Howdy, > > I got a neighbour that has a computer issue. First, the hard drive went > out. We ordered a new one and installed it. Then he realized he didn't > have the restore discs. We ordered those from Gateway. I went up today > and tried to install winders 7 on the new drive. I put the system disc > in and it booted. Then it asked for the recovery disc #1. It copied > that over then asked for disc 2. After a bit it wanted the Language > disc. Then it said to reboot and it spit out the DVD. > > When it reboots from the hard drive, it comes up and says it is setting > up the hardware and it seems to finish it. Then a window pops up and > says this: > > "Windows Setup could not configure windows to run on this computers > hardware."
Does this help? http://support.microsoft.com/kb/2466753 You may have accidentially set the new drive in the BIOS as RAID: the KB article has steps to find the error logs and get more details.
