On Wed, Feb 1, 2012 at 5:39 PM, Dale <rdalek1...@gmail.com> wrote: > Howdy, > > I got a neighbour that has a computer issue. First, the hard drive went > out. We ordered a new one and installed it. Then he realized he didn't > have the restore discs. We ordered those from Gateway. I went up today > and tried to install winders 7 on the new drive. I put the system disc > in and it booted. Then it asked for the recovery disc #1. It copied > that over then asked for disc 2. After a bit it wanted the Language > disc. Then it said to reboot and it spit out the DVD. > > When it reboots from the hard drive, it comes up and says it is setting > up the hardware and it seems to finish it. Then a window pops up and > says this: > > "Windows Setup could not configure windows to run on this computers > hardware."
Be sure the BIOS is set to AHCI mode and not RAID/IDE/Legacy mode, if possible. If AHCI is not a choice, but choices are nonetheless available, try changing it to whatever the alternative setting is. The idea being that the driver it's trying to use is not working, so maybe the other driver will work long enough to boot and install updates, at which point you can change the setting back to what it was and give that a shot. Does the new HDD have 4k sectors? I think Windows 7 can't be installed on those without supplying an updated disk controller driver during installation.
