Howdy,

I got a neighbour that has a computer issue.  First, the hard drive went
out.  We ordered a new one and installed it.  Then he realized he didn't
have the restore discs.  We ordered those from Gateway.  I went up today
and tried to install winders 7 on the new drive.  I put the system disc
in and it booted.  Then it asked for the recovery disc #1.  It copied
that over then asked for disc 2.  After a bit it wanted the Language
disc.  Then it said to reboot and it spit out the DVD.

When it reboots from the hard drive, it comes up and says it is setting
up the hardware and it seems to finish it.  Then a window pops up and
says this:

"Windows Setup could not configure windows to run on this computers
hardware."

I never saw any error at any time until the message popped up.  The
install from the DVD went fine.  It is point and click basically.

After I first put the new drive in, I booted Sysrescue USB stick.  I
even ran the test on the drive.  I didn't see any errors on anything
there.  I'm fairly certain this isn't a hardware issue.

Any ideas on why this doesn't work?  Maybe have a fix?  Bad media?
Wrong media?  I ordered it by the big long number so if it is wrong,
Gateway picked the wrong thing but who knows.

Thanks.

Dale

:-)  :-)


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