Am 22.09.2011 14:22, schrieb Joost Roeleveld:

> It could be that you're one of the few people actually using OTRS.

phew. I thought it is quite popular. Maybe not for gentoo-users.

> There are 2 older versions in layman overlays:
> 
> # eix otrs                                                                    
>                                                                               
>                                                       
> * www-apps/otrs                                                               
>                                                                               
>                                                             
>      Available versions:                                                      
>                                                                               
>                                                             
>         (2.4.7) ~2.4.7[2]                                                     
>                                                                               
>                                                             
>         (0)     ~2.4.11[1] ~3.0.10                                            
>                                                                               
>                                                             
>         {apache2 cjk fastcgi (+)gd ldap mod_perl (+)mysql pdf postgres +rpc 
> soap vhosts}                                                                  
>                                                               
>      Homepage:            http://otrs.org/                                    
>                                                                               
>                                                             
>      Description:         OTRS is an Open source Ticket Request System        
>                                                                               
>                                                             
>                                                                               
>                                                                               
>                                                             
> [1] "rion" layman/rion                                                        
>                                                                               
>                                                             
> [2] "zugaina" layman/zugaina
> 
> Either of these might work on your system. At least one of these 2 appear to 
> provide the "vhosts" USE-flag as well.

Hm, might give them a try as well.
Saw those already. 2.4.7 didn't work for me (tried a turnkey-appliance
already, problems with german umlauts ... sigh).

> I still have 2.3.3 installed in a virtual host intended for testing when I 
> was 
> looking for possible webapps for a friend of mine. But we both then decided 
> it 
> was not suitable for his needs.
> 
> It does have part of it outside of the Documentroot. As I wasn't too 
> interested at the time, I didn't look why it wants to have files in a 
> different location.

Thanks for all your information!

I am going the manual path right now, just to get things working asap.
As it is a vm I can easily testdrive one of the mentioned ebuilds in a
clone.

Stefan


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