On Thursday, September 22, 2011 01:49:14 PM Stefan G. Weichinger wrote:
> Am 22.09.2011 13:29, schrieb Joost Roeleveld:
> > Please don't CC me into all the emails, list-mails end up correctly.
> 
> sorry for the noise
> 
> >> otrs doesn't have that flag!
> > 
> > Just noticed, the 3.x versions appear to have that flag removed. I
> > wonder why they did that as it makes managing webapplications a lot
> > simpler that way.
> 
> The ebuild seems a bit outdated and non-maintained.
> 
> > The 3.0.10 version wants me to unmask a few too many other packages
> > for my liking to have a quick check.
> 
> Understood.
> 
> > Did you read the documentation and have a look at the sample
> > configuration provided?
> 
> sure, I did
> 
> > From what I see in the patch for the
> > httpd.include file, I don't think it belongs in the vhosts.d folder
> > as this is supposed to be for definitions of vhosts-files.
> 
> Yep. I had it pasted into the existing default-host already, but the
> problem was that the path of otrs was outside the setting of:
> 
> DocumentRoot "/var/www/localhost/htdocs"
> 
> I wanted to avoid moving the stuff there from /var/lib/otrs manually, to
> keep portage happy in future.
> 
> Might try to cp the ebuild into a local overlay and edit $OTRS_HOME to
> something like "/var/www/localhost/htdocs/otrs", just to get on with it.
> I have people waiting to use OTRS ...
> 
> I really wonder that I am the first person hitting these issues.
> 
> btw, just found that bug and updated it ...
> 
> https://bugs.gentoo.org/show_bug.cgi?id=220553
> 
> Thanks, Stefan

It could be that you're one of the few people actually using OTRS.
There are 2 older versions in layman overlays:

# eix otrs                                                                      
                                                                                
                                                  
* www-apps/otrs                                                                 
                                                                                
                                                        
     Available versions:                                                        
                                                                                
                                                        
        (2.4.7) ~2.4.7[2]                                                       
                                                                                
                                                        
        (0)     ~2.4.11[1] ~3.0.10                                              
                                                                                
                                                        
        {apache2 cjk fastcgi (+)gd ldap mod_perl (+)mysql pdf postgres +rpc 
soap vhosts}                                                                    
                                                            
     Homepage:            http://otrs.org/                                      
                                                                                
                                                        
     Description:         OTRS is an Open source Ticket Request System          
                                                                                
                                                        
                                                                                
                                                                                
                                                        
[1] "rion" layman/rion                                                          
                                                                                
                                                        
[2] "zugaina" layman/zugaina

Either of these might work on your system. At least one of these 2 appear to 
provide the "vhosts" USE-flag as well.

I still have 2.3.3 installed in a virtual host intended for testing when I was 
looking for possible webapps for a friend of mine. But we both then decided it 
was not suitable for his needs.

It does have part of it outside of the Documentroot. As I wasn't too 
interested at the time, I didn't look why it wants to have files in a 
different location.

--
Joost

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