On Fri, 5 Apr 2019 at 15:58, Dave Fisher <dave2w...@comcast.net> wrote:
>
> Hi -
>
> > On Apr 5, 2019, at 7:49 AM, Serge Huber <shu...@apache.org> wrote:
> >
> > If I may contribute my view here.
> >
> > Using StackOverflow is mostly great for StackOverflow. The more people go
> > there to post questions and get answers really helps mostly StackOverflow's
> > bottom line. Also, StackOverflow does NOT allow to simply link to sites for
> > answers, which is smart on their part but very annoying for communities
> > such as Apache (can't link to an Apache project's site for example).
> > Instead the "answers content" must be directly in the answer, so you never
> > leave StackOverflow.
> >
> > I usually get the following responses when encouraging somebody to post on
> > a mailing list:
> > - a mailing list? Those still exist?
> > - I don't like mailing lists, I have a single question, I don't want to
> > subscribe just to ask a single question
> > - why can't I use StackOverflow?
> > - don't make this harder for me
> > - I don't have time for this
> > - I give up, you're just some nostalgic oldtimer that wants everyone to use
> > Newsgroups, text files, and IRC :)
> >
> > I also agree that if StackOverflow goes bankrupt one day, potentially all
> > the content is lost forever, whereas Apache now has been very good at
> > demonstrating it is resilient.
>
> That is a concern, but I also agree that it is good to help users wherever 
> they may be.
>
> A number of projects use Slack to help users.
>
> >
> > Ideally, content should be easy to search, so better indexing of the
> > mailing lists would be great, and it should be easier to ask just a
> > question and get an answer.
>
> If you want to improve how apache mailing lists are searched then you can
> contribute to the Apache Pony Mail (incubating) project which is the software
> that runs https://lists.apache.org.
>
> It uses Solr.

It uses ElasticSearch.

> The UX for search could use improvement. IMO.

Agreed, the search options are currently quite limited.

> >
> > Therefore if we had an alternative to StackOverflow that was well indexed,
> > rightly available and hosted at Apache it would be the best of both worlds.
>
> Improvements can always be made email d...@ponymail.apache.org
>
> >
> > In the meantime, I think it is a necessary evil to have to answer questions
> > on StackOverflow, and at the same time find ways to encourage people to use
> > the mailing lists more. I try to encourage the usage of PonyMail as much as
> > possible.
>
> Exactly, and contributors to PonyMail would be welcomed.
>
> Regards,
> Dave
>
> >
> > Regards,
> >  Serge...
> >
> >
> > On Fri, Apr 5, 2019 at 4:11 PM Bertrand Delacretaz <
> > bdelacre...@codeconsult.ch> wrote:
> >
> >> Hi,
> >>
> >> On Fri, Apr 5, 2019 at 3:35 PM James Bognar <jamesbog...@apache.org>
> >> wrote:
> >>> ...Apache is sorely in need of a portal similar to StackOverflow...
> >>
> >> What makes you think we need our own service, as opposed to helping
> >> our users where they are?
> >>
> >> As Ted said in this thread:
> >>
> >>> Just subscribe to appropriate tags on stack overflow and direct
> >>> notifications to the dev list.
> >>
> >>> ...Using mailing lists for
> >>> everything is one of the top Apache-Way principles....
> >>
> >> All decisions related to project development must happen on a
> >> project's dev list, or be relayed there.
> >>
> >> But apart from that projects are welcome to use any channels that help
> >> them reach their users.
> >>
> >> -Bertrand
> >>
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> >>
> >>
>
>
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