I saw the mentor’s guide, went to selfserve as it suggested, and selfserve would not let me log in. (It still won’t.) So, the line "Most of the resources you will request can be done via Self Service.” is not true.
Thanks for fixing LDAP. > On Mar 9, 2018, at 12:35 AM, Mark Thomas <ma...@apache.org> wrote: > > On 09/03/18 07:47, Julian Hyde wrote: >> >> >>> On Mar 8, 2018, at 4:51 AM, Mark Thomas <ma...@apache.org> wrote: >>> >>> On 07/03/18 23:24, Julian Hyde wrote: >>>> I’m a mentor of a new podling, Druid. I would like to help them get set >>>> up, e.g. create mailing lists, create git repos. I tried to use >>>> https://selfserve.apache.org/ <https://selfserve.apache.org/> for these, >>>> but it only allows officers (i.e. PMC chairs). >>>> >>>> How is this supposed to work? Is the podling supposed to log INFRA tickets >>>> for everything? Am I supposed to nag the IPMC chair for everything? Or >>>> should I reach out to friends who happen to be PMC chairs? >>>> >>>> The red tape is getting me down. >>> >>> Having to send one e-mail to ask for help is hardly red-tape. >> >> Quite a few emails, actually. I’ve already been in conversation with John >> Ament to get the mailing lists, and Luciano Resende made a few suggestions, >> including using selfserve.apache.org <http://selfserve.apache.org/>. >> >> The advice to podlings is “ask your mentors” but this mentor is finding >> himself frustrated - no clear guidelines what to do, and when I discover >> options I don’t have enough karma. > > Have you seen the Mentor's guide? It covers most (all?) of the resource > set up stuff. According to the guide, mentors should be able to do this > sort of thing. > > I took a look in Whimsy I found that the podling had not been created in > LDAP. As most of our tooling uses LDAP for authentication and > authorization I wonder if that was a factor in blocking you. I clicked > the button and created the podling in LDAP. > > I noticed that the bootstrap INFRA ticket (16125) didn't mention LDAP. I > would have expected infra to have created the LDAP entry anyway but > maybe it got overlooked. > >> selfserve.apache.org <http://selfserve.apache.org/> makes sense for >> top-level projects - which, by definition, have at least one officer - but >> not for podlings. The advice for podlings should be to email >> general@incubator.a.o <mailto:general@incubator.a.o> for all resources. >> Their mentors are in most cases as powerless as they are. > > I think I have fixed this but even if I haven't, the other two mentors > are PMC chairs so once of them should have been able to take care of it. > >>> If you provide a list of what is required - or a pointer to an existing >>> list - I'll put in the requests for you. >> >> Thanks for the offer to help. But acting as middle-man I’m just slowing >> things down - so I’m going to ask them to email general@incubator.a.o >> <mailto:general@incubator.a.o> directly. > > I'd ask that you try again to see if the LDAP tweak has fixed this. If > not, and the other mentors aren't around, then emailing general@ seems a > reasonable fallback to me. I'll keep my eyes open for any such emails > and try and process the requests for you if required. > > Mark --------------------------------------------------------------------- To unsubscribe, e-mail: general-unsubscr...@incubator.apache.org For additional commands, e-mail: general-h...@incubator.apache.org
