On Sun, 2005-05-29 at 16:37 +1200, Ross Smith wrote: > On Sunday, 29 May 2005 03:17, Uros Bizjak wrote: > > > > There is no problem that Bugzilla is un-intuitive, it is far from > > that. The users don't fill bugreports because they are afraid of > > filling an invalid report or a duplicate. > > I strongly suspect you're mistaken about the reason. > > > Is perhaps some kind of anonymous account needed (as in Slashdot's > > case) to encourage these users to fill bugreports? > > I think this is probably the real showstopper. I'll admit I haven't > exactly made a scientific survey here, but I suspect a lot of people > give up when they see the login form. >
> I'd bet that this is the real reason so few people file bug reports. As > soon as they see the demand for an email address, alarm bells start > going off in their minds, and they go away. I've looked at the stats for those who click the "file new bug" (which goes to the login screen if you aren't entered) and those who submit the bug form, and they aren't way off from each other. This is probably because the reason we require a valid email address on bug reports is because we want to communicate with the person who filed the bug report. This is the same as every other bug reporting system i'm aware of that wants high quality reports.
