Hi Charles,

Well, there is a fundamental problem with the way you are looking at
this though. You are treating audio game developers, who are usually
one to three man shops, the same way you would treat a huge mainstream
company like Microsoft or Sony, and sometimes what you want is not
practical or even possible from the developer's point of view. So no I
don't believe the customer is always right.

To begin with there is very little money to be made from creating
audio games. Only a few thousand at best. As a result most of the
audio game developers out here who are making games for the blind
probably do so out of some personal enjoyment and personal
gratification rather than out of any sense of making a living off of
it.

Seen from that perspective the developer is much as a user of his/her
games as the people who buy it. So his/her opinion holds a lot of
weight on what platforms it supports, what features the game has, and
so on. It is like a work of art and people should be able to respect
it as such. However, because of this opinion that the customer is
always right, can never be wrong, they often don't respect the
developer's opinions in such matters.

So let's use your own example for a moment. Let's say a blind
developer has a Droid Phone, knows Java, and writes a cool game for
his Google Nexus. Well, it probably won't sell well,since there aren't
many blind people using Droid Phones, but if the developer is happy
that is all that counts. Customers can request that developer ports it
to iOS all they want, but unless the developer owns a Mac, has an
iPhone, and knows Objective-C, etc it isn't going to happen. Why
should the developer spend all that money just to port the game if he
is happy with it the way it is?

I see a similar situation happening with this debate over XP verses
Windows 8. Now, I believe you use XP so naturally you are in favor of
XP support. Well, since I don't use XP and have not done so regularly
since 2007 or so I don't really have any personal stake in maintaining
XP support in my products. I'll do it for the games I already took
preorders for simply because doing so would be really unfair to those
customers who paid for said games in good faith, but I can't promise
anything else after that. The reason is like the fictional Droid Phone
developer I have a newer machine running Windows 8 and I'm happy with
it for the most part. If I decide at some point to build my games
using SAPI 5.5, XAudio2, and a few other updated libraries that is
just tough luck. XP users will have to upgrade or forget it. I'm tired
of what people want, and its time I get some personal satisfaction out
of my games.

As it happens I think a lot of blind customers have been spoiled to a
certain point. I have been willing to bend over backwards to do this
and that for them, and I don't feel like people really appreciated it.
A lot of audio game developers of course use XP, write their games in
VB 6, so XP compatability  up until now has not been a big issue.
However, from where I stand it is a big issue because some things like
DirectSound really do not work well on Windows 8, and the only way to
fix it is to change libraries. As it happens some of those newer
libraries may or may not work well on XP. So in order to maintain XP
support I have to do more work maintaining backwards compatibility for
those users who won't upgrade to Windows 8. I think as a developer it
is my right to decide if it is worth it to do the extra work to
support XP or not.

At any rate I believe after tomb Hunter and Raceway are finished I
really might not continue writing any more commercial games. Its too
much of a hassle with too little pay. Were I giving away free games
like Jim Kitchen I can write the games I want, for the platform I
want, using the libraries I want, and if someone doesn't like it don't
download it. No pay no say.

Cheers!


On 9/11/13, Charles Rivard <[email protected]> wrote:
> I would have developers develop for what their customers use.  Should it be
>
> the customer?, or the developer, who determines what will sell?  The iPhone
>
> is still very popular with blind people.  Should developers develop for the
>
> Android if they think the Android is the most current device?  If they do,
> their goods won't be purchased by users of the iPhone, which are the
> majority of their potential customers.  Same idea.  Potential customers
> won't buy software that won't work on XP if they, by their choices that are
>
> based on available funds and, in some cases, due to a lack of willingness to
>
> change because what they are using meets their needs.  If software only
> works with Windows 7 and above, blind people won't buy it, and the developer
>
> loses due to the fact that he or she feels that the customers should change.
>
> What ever happened to the adage that "The customer is always right."?  It
> just makes sense for me, as a developer, to develop what my customers will
> be able to use rather than what they will use if they upgrade to the
> hardware and software that I think they should.  Even if there are good
> sound reasons to upgrade, if my customers cannot do so, or if they won't do
>
> so, I, as a developer, should produce what they can and will buy.
>
> ---
> Shepherds are the best beasts, but Labs are a close second.

---
Gamers mailing list __ [email protected]
If you want to leave the list, send E-mail to [email protected].
You can make changes or update your subscription via the web, at
http://audyssey.org/mailman/listinfo/gamers_audyssey.org.
All messages are archived and can be searched and read at
http://www.mail-archive.com/[email protected].
If you have any questions or concerns regarding the management of the list,
please send E-mail to [email protected].

Reply via email to