There is an error before the 'multiple frames error':
"
Found 384 DICOM file(s)
load Image 
/Applications/freesurfer/7.4.1/subjects/JacquelineOneill/E36409769/Ax_T1_3D_MPRAGE/765855821.dcm,
 size 114688
Warning: Unable to determine slice direction: please check whether slices are 
flipped
Warning: Unable to determine slice direction: please check whether slices are 
flipped
Convert 384 DICOM (224x256x192x2)
DICOM row order preserved: may appear upside down in tools that ignore spatial 
transforms
WARNING: MRIsetRas2VoxFromMatrix(): voxels sizes are inconsistent
   (0.976562,0.976562) (0.976562,0.976562) (1,0)
This is probably due to shear in the vox2ras matrix
Input Vox2RAS ------
-0.97656   0.00000  -0.00000   105.30721;
-0.00000  -0.97656  -0.00000   122.96610;
0.00000   0.00000   0.00000  -113.12712;
0.00000   0.00000   0.00000   0.00000;
TR=2000.00, TE=3.03, TI=1100.00, flip angle=15.00
i_ras = (-1, -4.897e-12, 0)
j_ras = (4.897e-12, -1, 0)
k_ras = (nan, nan, nan)
"

Let's see if we can have it resolved first. Freesurfer internally uses dcm2niix 
to convert dicoms. Can you try Freesurfer dev version to see if latest dcm2niix 
fix the error?

Also, I noticed your SUBJECTS_DIR points to your FS install directory. It is a 
good idea to point it to some other directory where you have write permission.
"
INFO: SUBJECTS_DIR is /Applications/freesurfer/7.4.1/subjects
Actual FREESURFER_HOME /Applications/freesurfer/7.4.1
"

Best,

Yujing

From: freesurfer-boun...@nmr.mgh.harvard.edu 
<freesurfer-boun...@nmr.mgh.harvard.edu> On Behalf Of Perumalla, Sucika
Sent: Tuesday, February 20, 2024 3:55 PM
To: freesurfer@nmr.mgh.harvard.edu
Subject: [Freesurfer] Errors with Recon-all

Dear Freesurfer Support Services,

My name is Sucika Perumalla and I get the multiple frames errors when trying to 
run recon-all with my dicoms even after extracting the multiple frames. I was 
wondering if you can please help resolve these issues.

Thanks
_____________________________
Sucika Perumalla
Clinical Research Assistant I
Department of Neurology, Division of Movement Disorders
Brigham and Women's Hospital
60 Fenwood Road, Boston, MA 02115
sperumal...@bwh.harvard.edu<mailto:sperumal...@bwh.harvard.edu> | 508-414-2601

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