I would also check if the license file is installed properly.

On Jan 15, 2024, at 7:06 PM, fsbuild 
<fsbu...@contbay.com<mailto:fsbu...@contbay.com>> wrote:


        External Email - Use Caution


It would help for us to know what your machine is running, e.g., linux or MacOS 
(Intel or Silicon Mac) - and what the version is for the operating system, e.g. 
Linux Ubuntu 22, MacOS 12, etc.  If you are running Linux on Windows thru 
either WSL or a VM then please mention that and if the Windows host is running 
Win 10 or 11.

- R.

On Jan 12, 2024, at 11:52, Ford, Jamie K 
<j.f...@imperial.ac.uk<mailto:j.f...@imperial.ac.uk>> wrote:

        External Email - Use Caution

Hello,

Please could I get some advice on my installation? I've downloaded version 
7.4.0 using the same steps described in the installation video MailScanner has 
detected a possible fraud attempt from "secure-web.cisco.com" claiming to 
behttps://surfer.nmr.mgh.harvard.edu/fswiki/DownloadAndInstall?action=AttachFile&do=get&target=installFS_demo.mp4<https://secure-web.cisco.com/1f3eoE6wiYWgcSSn4HiWKsg1DLQo_L2RuFn8xDGE0ZoFRimONJZEkp8-nCLB4OnsKrI2FSNIwso-HPZj20_bADxRVhFeYBha6i4oHHyRTS8LPRFdTHua_LY22sNiIXdojO-4S8YCUCgmr3-CMwI-LKU7LdaZ5rMNbUIzzrG4n2cZ1HJ0DWFSlLzCjmUHOmyMlECyZv8nz5Srt1wVLQouavmp2UxD0RG46swER8LNwxSk7myPsk5Bk5HNWg_Hkv4N3CiQgrcCBz6sVv_p4bEvaJA_ZX9yn4zgV4S0bFx4bEhitZRTFfX_0jRo3xnalEbcV/https%3A%2F%2Fsurfer.nmr.mgh.harvard.edu%2Ffswiki%2FDownloadAndInstall%3Faction%3DAttachFile%26do%3Dget%26target%3DinstallFS_demo.mp4>

Everything seems fine until I try to load any sort of volume, e.g., a Bert MRI 
file (like on the video). Freeview then crashes. This is the same for any 
volume.

Could someone please advice? Any guidance would be greatly appreciated.


Many Thanks,

Jamie


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