At 2005-11-29 10:19:17+0000, "Greg 'groggy' Lehey" writes: > On Thursday, 24 November 2005 at 11:17:41 -0500, [EMAIL PROTECTED] wrote: > > > > On the [Dell] warrenty... I'm hard on equipment and I depend on my > > equipment. I've been impressed that if I put my foot down and "say" > > that I believe something needs replacing, then without much fuss, > > they do it. The next day onsite service is cool. > > You obviously have better experience than I do. My Inspiron 6000 was > apparently used: it arrived without the usual plastic coating on the > lid, with scratches which couldn't have come from transport instead. > Also the ejector for the PC Card fell apart shortly after I got it. > It took them over 3 weeks to get a replacement lid to me, by which > time I had left for Europe. By the time I get home I will have had > the machine for 6 weeks, too long to return it, and only then will I > be able to fight the Dell service department about the ejector. Only > some time after then will they be able to replace the lid.
Yeah. The "next day on-site service" for my wife's Dell took *two weeks* to arrive (and replace the motherboard, which we had diagnosed as the source of the fault after about 10 minutes). Never again. iBook on order. Nick B _______________________________________________ freebsd-stable@freebsd.org mailing list http://lists.freebsd.org/mailman/listinfo/freebsd-stable To unsubscribe, send any mail to "[EMAIL PROTECTED]"
