On Wednesday 05 March 2003 07:28 pm, Chris Howells wrote:
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| Hi,
|
| On Wednesday 05 March 2003 19:35, Tuc wrote:
| > So the next question is how do I approach Dell to replace
| > the motherboard/cpu/memory? If I show them FreeBSD they'll laugh.
|
| Oh dear, that's bad news.
|
| See http://developer.kde.org/~howells/inspiron for the battle I had
| against Dell regarding trying to run Linux on a (brand new) faulty
| Dell laptop.
That is amazing and disheartening since I actually originally starting
using Dell laptops because when I bought my first one they were about
the only major manufacturor which *did* promise that their equipment
would work with Linux. And shortly thereafter they started selling
them with Linux pre-installed.
Of course about a year later they stopped selling them with Linux, but I
didn't realize that they'd gone completely over to the dark side.
Actually, I notice that their website still offers Linux driver
downloads for machines as recent as the 8000, so it was claerly still
supported when I got my current machine. Hate to think I might have to
find another company for my next computer.
Do NOT buy a Compaq, whatever you do. Officially Compaq technical
support disclaims any responsibility if you've installed *software* on
it.
The conversation:
"you mean you don't support it if you've installed another *operating*
*system*, right?"
"if you've installed any software that didn't come with it."
"A . . what? . . I . . . you're kidding . . . ok, never mind."
"I'd like an RMA number, please."
"Ok, . . . . "
Thank heavens it went belly-up in the first two weeks while I could
still return it for any reason . . .
Before I got the Dell I researched to make sure that wouldn't happen
again. But before I got the last one I didn't RE-research to see if
they had completely changed their tune. Guess I've been lucky :-)
--
Brian, the man from Babble-On . . . . [EMAIL PROTECTED] (personal)
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