On 20 November 2011 06:22, Yao Ziyuan <yaoziy...@gmail.com> wrote: > Step 1: Initially, the wiki's category system takes you to a broad > problem type "My air conditioner doesn't work". > Step 2: On that page, the wiki will say: "Check if the air conditioner > is plugged in. Does this solve your problem? [Yes] [No]" > Step 3: If the user clicks [No], the user will be taken to a further > page that says: "Check if there is too much dust in the air > conditioner. Does this solve your problem? [Yes] [No]" > Step 4: If the user clicks [No], the user will be taken to yet another > page that says: "Check if the air conditioner is out of refrigerant. > Does this solve your problem? [Yes] [No]" > Step 5: If the user still clicks [No], the user will be taken to > another page that says: "Contact maintenance personnel." > > As you can see, such a wiki-based troubleshooting process gradually > isolates the user's problem by letting him choose symptoms, leading to > increasingly specific problem pages.
That doesn't sound much like a wiki to me... _______________________________________________ foundation-l mailing list foundation-l@lists.wikimedia.org Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/foundation-l
