Kibble, you never cease to amaze. Much <3. That's a great summary. -Dan On Dec 18, 2010, at 2:24 PM, Casey Brown wrote:
> On Sat, Dec 18, 2010 at 5:13 AM, Federico Leva (Nemo) > <nemow...@gmail.com> wrote: >> Please stop it: this is incorrect and perhaps you should at least double >> check if someone says it's incorrect, especially after a WMF staffer >> like Jon has confirmed so. > > On Sat, Dec 18, 2010 at 12:21 PM, Huib Laurens <sterke...@gmail.com> wrote: >> Why are you saying the staff answer is wrong? If staff says use >> le...@wikimedia.org why are you changing it? > > Wow, you guys need to stop being so accusatory and rude; please stop > assuming bad faith. No one's calling anyone a liar and they're both > actually right, but in different ways. > > Dan's working with the Foundation for the fundraiser (so he's a > "staffer" too), was an early legal intern, and has manned the legal > queue on OTRS for years. Jon is a relatively new staffer with Office > IT who's been helping cleanup e-mail addresses, aliases, and > everything else related to Office IT. > > Stated simply, Jon was giving a *technical* answer, while Dan was > giving a more *procedural* and policy-based answer. > > Here's the full story/background, as far as I know: > > Traditionally, we never really published a "legal" address. All > complaints/issues were directed to the general Wikimedia contact > address (i...@wikimedia), which leads to OTRS. These complaints were > then later sorted to their proper destination: info-en, another > language queue, out to a staff member, to the legal queue, etc. > Tickets needing legal team attention, like from real lawyers talking > about litigation, went to the legal queue. Since the legal queue/team > is quite small and most people do not actually need to talk to them, > we never publicized the direct address to the legal queue... this is > the legal-en@ address that Dan's talking about. > > More recently, a "legal@" alias has been created which goes straight > to the current/interim General Counsel. I would assume that the > reason this was created was because the Foundation has started using > aliases a lot more. They probably didn't realize that we > intentionally didn't make that address since most people didn't > actually *need* the GC... or they did realize that, but decided it > wouldn't be an issue anymore and decided that an alias would be a good > idea anyway. :-) > > As Dan says, they'll need to figure out internally how mail should be > redirected properly and how to make the best use of both the legal > team and the interim GC's times. However, I wanted to make it clear > that neither of them is really "wrong" or calling each other a liar. > :-) > > -- > Casey Brown > Cbrown1023 > > _______________________________________________ > foundation-l mailing list > foundation-l@lists.wikimedia.org > Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/foundation-l _______________________________________________ foundation-l mailing list foundation-l@lists.wikimedia.org Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/foundation-l
