On Monday 03 June 2002 01:31 pm, Randy Kramer wrote:
> I know this is somewhat off topic, but do any of you have suggestions on
> how to test a modem / phone line?  Please read the following before
> responding.
>
> My problem is that I get a lot of disconnects on my 33 kbps dial up
> line.
>
> Several months ago, my ISP adopted a new policy -- I won't try to repeat
> it exactly, but basically they reserve the right to disconnect me after
> 4 to 12 hours (even though I pay for an "unlimited" connection).
>
> I get a lot more disconnects than that might indicate, and  some after
> short periods of time, like 1 to 60 minutes.  The ISP insists they are
> not disconnecting me, the phone line / modem is the problem.
>
> I haven't really tackled the phone company very seriously yet, but I'm
> sure they will point out that their only obligation is to provide a
> voice grade line.  Even if I insist that they test it (and possibly bill
> me!?!), if it tests out as adequate for voice communications, they will
> tell me to go pound sand.
>
> But, I really don't know where the problem lies -- I could have a
> substandard modem, I could have substandard lines, or the ISP could be
> intentionally disconnecting me before the 4 to 12 hours.  (I say that
> because I don't recall nearly as many disconnections before they changed
> their policy and I gave them some static about it.)
>
> I'm looking for suggestions on how to tackle this.
>
> Anyone know of any sites that I can call using my modem and get some
> sort of report on the quality of my modem / telephone line?
>
> Other thoughts?
>
> Randy Kramer
>
> PS: I would consider switching to cable or DSL, but I'm beyond the
> 18,000 foot limit on distance from my central telephone exchange, and my
> cable company is only offering one way modems at this time (in my area),
> which means I'd still need the modem and phone line.

Randy, my ISP does the exact same thing and here's my solution:
A) If you have a dedicated dialup connection, put a ping command for 15 min 
intervals in cron.
B) If you have a normal dialup you can open an account on ICQ and run the LICQ 
applet, it pings mirabilis.com every 3 to 5 min keeping your connection 
alive. This is what I have to do to keep from being disconnected after 1 to 
15 min. 
HTH
-- 
Ken Thompson, North West Antique Autos
Payette, Idaho
Email: [EMAIL PROTECTED]
http://www.nwaa.com
Office Phone: 208-642-0785
Cell Phone: 208-284-5712
Sales and brokering of antique autos and parts.

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