Ah, gotcha, sorry for the confusion! It seems like it should have worked with that cancel cause, but maybe you do need to change the date. I saw you have the granularity set to Daily, do you know when notices with that granularity typically run?
On Fri, Dec 17, 2021 at 11:58 AM Diane Disbro <[email protected]> wrote: > Hi, Jessica - > > I do want Shelf Expiration not Hold Expiration. But I didn't wait for the > hold to actually Expire on the shelf. I just canceled the hold and chose > Shelf Expiration as the cancel cause. I will try again. Thank you! > > [image: image.png] > > Diane Disbro > Pronouns: she/her > Circulation Coordinator > Scenic Regional Library > 251 Union Plaza Drive > Union, MO 63084 > (636) 583-0652 ext 110 > [email protected] > > > > On Fri, Dec 17, 2021 at 10:25 AM Jessica Woolford <[email protected]> > wrote: > >> Hi Diane, >> >> This notice would only trigger if the hold was canceled because the >> expire time passed. So the way to test it would be to set the expire time >> (note that this is different from shelf expire time, there is another >> action trigger template for that) on your hold to today and see if the >> notice generates when your daily notices run. >> >> Hope that helps, >> >> Jessica >> >> On Fri, Dec 17, 2021 at 11:00 AM Diane Disbro via Evergreen-general < >> [email protected]> wrote: >> >>> Good morning - >>> >>> This is what I created: >>> >>> [image: image.png] >>> [image: image.png] >>> >>> I canceled a hold for myself with cancel cause Hold Shelf Expired but I >>> didn't receive an email. Is something wrong? >>> >>> Thank you! >>> >>> Diane Disbro >>> Pronouns: she/her >>> Circulation Coordinator >>> Scenic Regional Library >>> 251 Union Plaza Drive >>> Union, MO 63084 >>> (636) 583-0652 ext 110 >>> [email protected] >>> >>> >>> >>> On Thu, Dec 16, 2021 at 2:25 PM Mike Rylander <[email protected]> >>> wrote: >>> >>>> Hi Diane and Debbie, >>>> >>>> I think you'll want the SendEmail reactor, and a template that will >>>> generate an email similar to other SendEmail A/T event definitions. >>>> There is a stock A/T event definition with an ID of 53 that implements >>>> this that may exist and be disabled, and if so, you can clone it and >>>> adjust as needed. >>>> >>>> HTH, >>>> >>>> -- >>>> Mike Rylander >>>> Research and Development Manager >>>> Equinox Open Library Initiative >>>> 1-877-OPEN-ILS (673-6457) >>>> work: [email protected] >>>> personal: [email protected] >>>> https://equinoxOLI.org >>>> >>>> On Thu, Dec 16, 2021 at 11:58 AM Deborah Luchenbill via >>>> Evergreen-general <[email protected]> wrote: >>>> > >>>> > Hi Diane, >>>> > >>>> > The official documentation for setting up notifications and action >>>> triggers is here: >>>> > >>>> https://docs.evergreen-ils.org/eg/docs/latest/admin/actiontriggers.html#_creating_action_triggers >>>> > >>>> > There may be other ways to do it, too, but I believe you would want >>>> to use the Hook "hold_request.cancel.expire_holds_shelf," Reactor >>>> "NOOP_True," and Validator "HoldIsCancelled." >>>> > >>>> > One thing you could also do to make it easier is cloning an >>>> already-existing notification for something similar and just make the >>>> relevant changes for your new notifications. >>>> > >>>> > Best, >>>> > Debbie >>>> > >>>> > Debbie Luchenbill >>>> > Associate Director, Open Source Initiatives >>>> > MOBIUS >>>> > 2511 Broadway Bluffs, Ste. 101 >>>> > Columbia, MO 65201 >>>> > [email protected] >>>> > 573-234-4914 >>>> > https://mobiusconsortium.org >>>> > Evergreen Help Desk: [email protected] / 877-312-3517 >>>> > Pronouns: She/Her/Hers >>>> > >>>> > >>>> > On Thu, Dec 16, 2021 at 10:25 AM Diane Disbro via Evergreen-general < >>>> [email protected]> wrote: >>>> >> >>>> >> Good morning - >>>> >> >>>> >> Can someone direct me to the instructions for setting up Hold >>>> Cancelled (Shelf-Expired) Notifications? I saw this feature discussed on >>>> the Evergreen International listserv but don't know how to set it up in >>>> Local Admin. >>>> >> >>>> >> Thank you. >>>> >> >>>> >> Diane Disbro >>>> >> Pronouns: she/her >>>> >> Circulation Coordinator >>>> >> Scenic Regional Library >>>> >> 251 Union Plaza Drive >>>> >> Union, MO 63084 >>>> >> (636) 583-0652 ext 110 >>>> >> [email protected] >>>> >> >>>> >> _______________________________________________ >>>> >> Evergreen-general mailing list >>>> >> [email protected] >>>> >> >>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >>>> > >>>> > _______________________________________________ >>>> > Evergreen-general mailing list >>>> > [email protected] >>>> > >>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >>>> >>> _______________________________________________ >>> Evergreen-general mailing list >>> [email protected] >>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >>> >> >> >> -- >> Jessica Woolford >> Evergreen Systems Manager >> Bibliomation, Inc. >> 24 Wooster Ave. >> Waterbury, CT 06708 >> 203-577-4070 ext. 105 >> > -- Jessica Woolford Evergreen Systems Manager Bibliomation, Inc. 24 Wooster Ave. Waterbury, CT 06708 203-577-4070 ext. 105
_______________________________________________ Evergreen-general mailing list [email protected] http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
