Good Morning Benjamin, If you remove the individual library thresholds and keep the threshold set at the system level, it will display the lost threshold at any branch within that system. However, this modification isn't retroactive to your patrons' existing penalties.
I hope this helps. Thank You, Erica On Tue, Nov 16, 2021 at 9:26 AM Murphy, Benjamin via Evergreen-general < [email protected]> wrote: > I’m trying to figure out some behavior with the PATRON_EXCEEDS_LOST_COUNT > Group Penalty Threshold. > > > > Right now, we have a user with a lost book. The home library of the user > is Branch A and the lost book’s owning library is Branch A. I have a > PATRON_EXCEEDS_LOST_COUNT Group Penalty Threshold of 1 set for Branch A and > Branch B, (as well as System A, of which both branches are a part) > > > > I am only alerted to the threshold being met when I have my workstation > set at Branch A. If my workstation is set to Branch B, I get no alerts when > I pull up the account. > > > > Ideally, I’d like to see the blocking alert when I pull up this account at > any of the branches in System A, no matter where the user or material is > from. Am I configuring it wrong? Is that “Just not the way Evergreen works”? > > > > Using Evergreen 3.7.2 > > > > *Benjamin Murphy* > > NC Cardinal Program Manager > > NC Dept. of Natural and Cultural Resources > > 919.814.6797 | *[email protected] <[email protected]> * > > https://statelibrary.ncdcr.gov/ld/nc-cardinal > > > 109 East Jones Street | 4640 Mail Service Center > > Raleigh, North Carolina 27699-4600 > > Facebook <https://www.facebook.com/StateLibraryNC/> Twitter > <https://twitter.com/StateLibraryNC> Instagram > <http://www.instagram.com/ncculture> YouTube > <https://www.youtube.com/user/statelibrarync/> Website > <https://statelibrary.ncdcr.gov/> > > > > *Email correspondence to and from this address is subject to the North > Carolina Public Records Law and may be disclosed to third parties.* > > > _______________________________________________ > Evergreen-general mailing list > [email protected] > http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general > -- Erica Rohlfs, MLIS, PMP Senior Implementation Project Manager Equinox Open Library Initiative [email protected] https://equinoxOLI.org phone: 877-OPEN-ILS (673-6457) direct: 770-709-5572
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