Jane, 

We've been telling our frontline staff to uncheck the Phone (and Email) boxes 
in the Holds Notices under User Settings. 

Doing so makes that requirement go away. 

Kathryn 

Kathryn Riedener 
Collections and Resources Coordinator 
Pioneer Library System 
2557 State Route 21 
Canandaigua, NY 14424 

Phone: 585.394.8260, ext. 1114 
Fax: 585.394.1935 
Email: [email protected] 


From: "Evergreen Discussion Group" <[email protected]> 
To: "Evergreen Discussion Group" <[email protected]> 
Sent: Thursday, July 22, 2021 4:34:07 PM 
Subject: [Evergreen-general] "Default phone" required field in the patron edit 
screen 

Hi Evergreeners, 

We just upgraded from 3.4 to 3.7, and are running into [ 
https://bugs.launchpad.net/evergreen/+bug/1901726 | bug 1901726 ] . Basically, 
when we go to edit any of our patrons, there is a field called "Default phone 
number", which is now required. It's almost always empty, meaning we can't save 
the form until we fiddle with it. 

It's frustrating that we have to fiddle with this field before making any 
changes to patron records. Are there any workarounds that your libraries are 
using to reduce this frustration? 

-Jane 

-- 
Jane Sandberg 
Electronic Resources Librarian 
Linn-Benton Community College 
[ mailto:[email protected] | [email protected] ] / 541-917-4655 
Pronouns: she/her/hers 

Library instagram: [ https://www.instagram.com/lbcc_library/ | @lbcc_library ] 

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