The owner had no problems getting warranty repair for a battery problem. Her trouble started because
1. Tesla ran a Carmax report on the car 2. They discovered an erroneous accident report 3. Without verifying the report, they disabled the car's supercharger access 4. Tesla's service people didn't tell the owner, who didn't discover it was disabled until she needed to use a supercharger 5. They ignored her requests to reinstate the supercharging even when she proved that her car hadn't been wrecked 6. The media had to get involved before Tesla would pay attention This raises some questions. 1. Why did Tesla service run a Carfax report in the first place? 2. Why didn't they verify the accident information before making such a massive change in the car's usability? 3. Why didn't they tell the owner that they'd disabled supercharging? 4. Is it really necessary to automatically disable supercharging on a salvaged car anyway? 5. If Tesla can arbitrarily confiscate features that you paid for, do you really own your Tesla? ----- PS - The Mozilla Foundation recently issued a report on vehicle data privacy, ranking the generally awful privacy of several automakers. https://foundation.mozilla.org/en/privacynotincluded/articles/its-official- cars-are-the-worst-product-category-we-have-ever-reviewed-for-privacy/ https://v.gd/7gdOQG Tesla placed dead last. (Nissan was only slightly ahead of them.) https://foundation.mozilla.org/en/privacynotincluded/tesla/ With its digital stalking and its insistence on control, Tesla looks a lot like an abusive spouse. David Roden, EVDL moderator & general lackey To reach me, don't reply to this message; I won't get it. Use my offlist address here : http://evdl.org/help/index.html#supt = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = I will never be seen taking to the streets to defend my poetry. The carpenter doesn't fight for his trusses. No one can fight morally for his nose or his feet, his teeth, or his hair. -- Pablo Neruda = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = _______________________________________________ Address messages to ev@lists.evdl.org No other addresses in TO and CC fields HELP: http://www.evdl.org/help/
