I had a very different experience. I don’t remember the exact issue, but Amazon quickly stepped up for me.
When a Chinese company did not respond to either me or Amazon, Amazon gave me a refund without delay. - Mark Sent from my Fuel Cell powered iPhone > On Sep 5, 2019, at 4:15 PM, Jan Steinman via EV <[email protected]> wrote: > >> On 2019-09-05, at 13:09, [email protected] wrote: >> >> From: "Peri Hartman" <[email protected]> >> >> I once bought a >> product on Amazon from a US vendor but, when the product failed, he said >> I needed to send it back to China. (I ate the loss.) > > Ah, another victim of "Amazon Associates." > > I knew Amazon had an amazing return policy *on things they sold,* so I bit on > some SD cards at a "too good to be true" price. I did not understand that > their return policy was not the same if ordering from their "Associates." In > fact, there was no obvious indication on the web page that I was even > ordering from an "Associate." > > Turns the SD cards were counterfeit, down to the SAMSUNG label. They would > format to the advertised 64GB, but in read-write tests, would hold no more > than about 16MB without error. > > I told Amazon I wanted to return them for a full refund, and they sent me a > shipping label. I sent them back on my dime. Weeks later, I queried Shamazon > about my refund. They said their "Associate" had not notified them that they > had been received yet. I even sent Shamazon tracking info, proving delivery. > They would not relent: their "Associate" had to let them know they had been > received, going so far as to suggest that I "one" could have faked the > tracking info. > > As you put it, "I ate the loss," and WILL NEVER BUY THROUGH SHAMAZON AGAIN! > > Jeff Bezos has enough money. He doesn't need any more of mine. > > Jan > > _______________________________________________ > UNSUBSCRIBE: http://www.evdl.org/help/index.html#usub > ARCHIVE: http://www.evdl.org/archive/index.html > INFO: http://lists.evdl.org/listinfo.cgi/ev-evdl.org > Please discuss EV drag racing at NEDRA (http://groups.yahoo.com/group/NEDRA) > _______________________________________________ UNSUBSCRIBE: http://www.evdl.org/help/index.html#usub ARCHIVE: http://www.evdl.org/archive/index.html INFO: http://lists.evdl.org/listinfo.cgi/ev-evdl.org Please discuss EV drag racing at NEDRA (http://groups.yahoo.com/group/NEDRA)
