Please keep me updated and open a bug in Bugzilla if you continue to have
issues.

Mike

On Thu, Aug 27, 2020 at 11:07 PM Timo Pietilä <[email protected]>
wrote:

> and that there are something more going on in 68 sounds, I lost sound
> again even with sandbox set to 5, but restarting FF restored sound. So
> sandbox to 5 in 68 might not be even relevant to this discussion. I'm
> sorry about that.
>
> I will be testing 78 soonish in our environment (for obvious reasons),
> so if I have something to add to this I report it after testing.
>
> Timo Pietilä
>
> On 26.8.2020 7.24, Timo Pietilä wrote:
> > ...aand I just realized this is old bug, I'm still using 68esr, not
> 78esr.
> >
> > Anyway sandbox to 5 fixes it.
> >
> > Timo Pietilä
> >
> > On 25.8.2020 7.30, Timo Pietilä wrote:
> >> I had that same problem and to me sandbox.content to 5 fixed the
> >> problem. Required FF restart after changing that setting before it
> >> worked, but now I'm getting sounds from videos.
> >>
> >> Same problems: connection to remote machine with RDP -> no sound from
> >> FF videos played at remote end.
> >>
> >> Timo Pietilä
> >>
> >> On 24.8.2020 18.16, Mike Kaply wrote:
> >>> Can you try changing
> >>>
> >>> security.sandbox.content.level
> >>>
> >>> to 5 and seeing if that fixes it? If so, that would point to:
> >>>
> >>> https://bugzilla.mozilla.org/show_bug.cgi?id=1623793
> >>> <https://bugzilla.mozilla.org/show_bug.cgi?id=1623793>
> >>>
> >>> We had to disable some IPC stuff because of a crash.
> >>>
> >>> Mike
> >>>
> >>>
> >>>
> >>>
> >>>
> >>>
> >>> On Mon, Aug 24, 2020 at 5:34 AM Malte Riemer <[email protected]
> >>> <mailto:[email protected]>> wrote:
> >>>
> >>>     Thanks Mike for response.____
> >>>
> >>>     __ __
> >>>
> >>>     No, we don’t use Firefox-installation on a network-drive. We also
> >>>     tried start Firefox in safe mode or with a new profile. There’s
> >>>     still no sound.____
> >>>
> >>>     __ __
> >>>
> >>>     Sorry, but I cannot use mozregression. It crahes with errors on my
> >>>     machine (Win 10 1909 - 64Bit).____
> >>>
> >>>     __ __
> >>>
> >>>     But today we find out the the problem might only occur when we use
> >>>     Remote Desktop to connect on workstations. If on that workstation
> >>>     Firefox is running in version 78esr, there’s no sound coming over
> >>>     the RDP-session.____
> >>>
> >>>     __ __
> >>>
> >>>     This ist the configuration for sandboxing:____
> >>>
> >>>     security.sandbox.content.level = 6____
> >>>
> >>>     __ __
> >>>
> >>>     May you can also test to confirm the problem with using RDP on a
> >>>     computer which is running version 78esr?____
> >>>
> >>>     __ __
> >>>
> >>>     Malte____
> >>>
> >>>     __ __
> >>>
> >>>     *Von:*Mike Kaply <[email protected] <mailto:[email protected]>>
> >>>     *Gesendet:* Freitag, 21. August 2020 18:52
> >>>     *An:* Malte Riemer <[email protected]
> >>> <mailto:[email protected]>>
> >>>     *Cc:* [email protected] <mailto:[email protected]>
> >>>     *Betreff:* Re: [Mozilla Enterprise] No sound on websites with
> >>> 78esr____
> >>>
> >>>     __ __
> >>>
> >>>     *[Vorsicht Internetmail]: *
> >>>     Diese Mail haben Sie über das Internet erhalten. Bitte Anlagen und
> >>>     Links nur öffnen, wenn keine Anhaltspunkte für Viren vorliegen.
> >>>     Weitere Informationen finden Sie auch in der FAQ Outlook
> >>> <
> https://intranet-ms.stadt-muenster.de/citeq/kommunikation/outlook/haeufige-fragen/>____
>
> >>>
> >>>
> >>>     A couple more thoughts.____
> >>>
> >>>     __ __
> >>>
> >>>     Have you modified any sandbox preferences:?____
> >>>
> >>>     __ __
> >>>
> >>>     In about:config, check security.sandbox.content.level ____
> >>>
> >>>     __ __
> >>>
> >>>     Does it work in safe mode or a new profile?____
> >>>
> >>>     __ __
> >>>
> >>>     Would you be willing to use mozregression to figure out when it
> >>>     started?____
> >>>
> >>>     __ __
> >>>
> >>>     https://mozilla.github.io/mozregression/
> >>>     <https://mozilla.github.io/mozregression/>____
> >>>
> >>>     __ __
> >>>
> >>>     Mike____
> >>>
> >>>     __ __
> >>>
> >>>     On Fri, Aug 21, 2020 at 9:23 AM Mike Kaply <[email protected]
> >>>     <mailto:[email protected]>> wrote:____
> >>>
> >>>         Are you by chance running Firefox on a network drive?____
> >>>
> >>>         __ __
> >>>
> >>>         Mike____
> >>>
> >>>         __ __
> >>>
> >>>         On Fri, Aug 21, 2020 at 6:09 AM Malte Riemer
> >>>         <[email protected] <mailto:[email protected]>>
> wrote:____
> >>>
> >>>             Hi,____
> >>>
> >>>             ____
> >>>
> >>>             I have problems with my sound since I am testing Firefox
> >>>             Version 78esr.____
> >>>
> >>>             My Version I use ist 78.1.0esr.____
> >>>
> >>>             ____
> >>>
> >>>             I can try youtube, spotify or anything else. There‘s no
> >>>             sound. I also uninstalled and cleared the Firefox-profile
> >>>             etc. but without any effect.____
> >>>
> >>>             ____
> >>>
> >>>             When I use the 68esr-Version, there is no problem.____
> >>>
> >>>             ____
> >>>
> >>>             When I switch on the debugger and look into the console on
> >>>             several pages I can find this error:____
> >>>
> >>>             ____
> >>>
> >>>             cid:[email protected]____
> >>>
> >>>             ____
> >>>
> >>>             Maybe the cause of the problem?____
> >>>
> >>>             ____
> >>>
> >>>             I don’t use the private mode.____
> >>>
> >>>             We have some group policies for deleting cookies and cache
> >>>             data when closing the firefox and some other stuff. ____
> >>>
> >>>             ____
> >>>
> >>>             Has anybody else the same problem?____
> >>>
> >>>             ____
> >>>
> >>>             Thanks____
> >>>
> >>>             Malte____
> >>>
> >>>             ____
> >>>
> >>>             Der Schutz Ihrer personenbezogenen Daten ist der Stadt
> >>>             Münster ein wichtiges Anliegen. Die Datenschutzerklärung
> >>>             finden Sie unter folgendem Link:
> >>>             https://www.stadt-muenster.de/datenschutz.html
> >>>             <https://www.stadt-muenster.de/datenschutz.html>____
> >>>
> >>>             Zusammen gegen Antisemitismus____
> >>>
> >>>             _______________________________________________
> >>>             Enterprise mailing list
> >>>             [email protected] <mailto:[email protected]>
> >>>             https://mail.mozilla.org/listinfo/enterprise
> >>>             <https://mail.mozilla.org/listinfo/enterprise>
> >>>
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> >>>             <https://mail.mozilla.org/listinfo/enterprise> or send an
> >>>             email to [email protected]
> >>>             <mailto:[email protected]> with a subject of
> >>>             "unsubscribe"____
> >>>
> >>>
> >>> _______________________________________________
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> >>
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