So is this issue only when trying to listen to audio from Firefox running on a remote computer, over an Remote Desktop connection? Or is it also when trying to listen to music, watch YouTube videos, etc., on a local computer?
We haven't rolled out ESR 78 to our users yet, and I'm hesitant to do so if there's an unresolved issue like this. Regards, Steve -----Original Message----- From: Enterprise <[email protected]> On Behalf Of Malte Riemer Sent: Wednesday, August 26, 2020 7:00 AM To: Timo Pietilä <[email protected]>; [email protected] Subject: [EXTERNAL] Re: [Mozilla Enterprise] No sound on websites with 78esr Sorry, but that does not work. Now I use Firefox 78.2.0esr (32-Bit) on my local workstation. From HomeOffice I connect with RDP tot hat machine and use Firefox. The behaviour of the sandbox parameter is as follows: When we use level 1 and 2 the sound is working, but by using level 3,4,5 or 6 sound is not working via RDP. I don't know much about the sandbox-levels, but 1 or 2 seems not to be a good way, isn't it? Malte -----Ursprüngliche Nachricht----- Von: Enterprise <[email protected]> Im Auftrag von Timo Pietilä Gesendet: Mittwoch, 26. August 2020 06:24 An: [email protected] Betreff: Re: [Mozilla Enterprise] No sound on websites with 78esr [Vorsicht Internetmail]: Diese Mail haben Sie über das Internet erhalten. Bitte Anlagen und Links nur öffnen, wenn keine Anhaltspunkte für Viren vorliegen. Weitere Informationen finden Sie auch in der FAQ Outlook<https://intranet-ms.stadt-muenster.de/citeq/kommunikation/outlook/haeufige-fragen/> ...aand I just realized this is old bug, I'm still using 68esr, not 78esr. Anyway sandbox to 5 fixes it. Timo Pietilä On 25.8.2020 7.30, Timo Pietilä wrote: > I had that same problem and to me sandbox.content to 5 fixed the > problem. Required FF restart after changing that setting before it > worked, but now I'm getting sounds from videos. > > Same problems: connection to remote machine with RDP -> no sound from > FF videos played at remote end. > > Timo Pietilä > > On 24.8.2020 18.16, Mike Kaply wrote: >> Can you try changing >> >> security.sandbox.content.level >> >> to 5 and seeing if that fixes it? If so, that would point to: >> >> https://bugzilla.mozilla.org/show_bug.cgi?id=1623793 >> <https://bugzilla.mozilla.org/show_bug.cgi?id=1623793> >> >> We had to disable some IPC stuff because of a crash. >> >> Mike >> >> >> >> >> >> >> On Mon, Aug 24, 2020 at 5:34 AM Malte Riemer <[email protected] >> <mailto:[email protected]>> wrote: >> >> Thanks Mike for response.____ >> >> __ __ >> >> No, we don’t use Firefox-installation on a network-drive. We also >> tried start Firefox in safe mode or with a new profile. There’s >> still no sound.____ >> >> __ __ >> >> Sorry, but I cannot use mozregression. It crahes with errors on my >> machine (Win 10 1909 - 64Bit).____ >> >> __ __ >> >> But today we find out the the problem might only occur when we use >> Remote Desktop to connect on workstations. If on that workstation >> Firefox is running in version 78esr, there’s no sound coming over >> the RDP-session.____ >> >> __ __ >> >> This ist the configuration for sandboxing:____ >> >> security.sandbox.content.level = 6____ >> >> __ __ >> >> May you can also test to confirm the problem with using RDP on a >> computer which is running version 78esr?____ >> >> __ __ >> >> Malte____ >> >> __ __ >> >> *Von:*Mike Kaply <[email protected] <mailto:[email protected]>> >> *Gesendet:* Freitag, 21. August 2020 18:52 >> *An:* Malte Riemer <[email protected] >> <mailto:[email protected]>> >> *Cc:* [email protected] <mailto:[email protected]> >> *Betreff:* Re: [Mozilla Enterprise] No sound on websites with >> 78esr____ >> >> __ __ >> >> *[Vorsicht Internetmail]: * >> Diese Mail haben Sie über das Internet erhalten. Bitte Anlagen und >> Links nur öffnen, wenn keine Anhaltspunkte für Viren vorliegen. >> Weitere Informationen finden Sie auch in der FAQ Outlook >> >> <https://intranet-ms.stadt-muenster.de/citeq/kommunikation/outlook/ha >> eufige-fragen/>____ >> >> >> A couple more thoughts.____ >> >> __ __ >> >> Have you modified any sandbox preferences:?____ >> >> __ __ >> >> In about:config, check security.sandbox.content.level ____ >> >> __ __ >> >> Does it work in safe mode or a new profile?____ >> >> __ __ >> >> Would you be willing to use mozregression to figure out when it >> started?____ >> >> __ __ >> >> https://mozilla.github.io/mozregression/ >> <https://mozilla.github.io/mozregression/>____ >> >> __ __ >> >> Mike____ >> >> __ __ >> >> On Fri, Aug 21, 2020 at 9:23 AM Mike Kaply <[email protected] >> <mailto:[email protected]>> wrote:____ >> >> Are you by chance running Firefox on a network drive?____ >> >> __ __ >> >> Mike____ >> >> __ __ >> >> On Fri, Aug 21, 2020 at 6:09 AM Malte Riemer >> <[email protected] <mailto:[email protected]>> >> wrote:____ >> >> Hi,____ >> >> ____ >> >> I have problems with my sound since I am testing Firefox >> Version 78esr.____ >> >> My Version I use ist 78.1.0esr.____ >> >> ____ >> >> I can try youtube, spotify or anything else. There‘s no >> sound. I also uninstalled and cleared the Firefox-profile >> etc. but without any effect.____ >> >> ____ >> >> When I use the 68esr-Version, there is no problem.____ >> >> ____ >> >> When I switch on the debugger and look into the console on >> several pages I can find this error:____ >> >> ____ >> >> cid:[email protected]____ >> >> ____ >> >> Maybe the cause of the problem?____ >> >> ____ >> >> I don’t use the private mode.____ >> >> We have some group policies for deleting cookies and cache >> data when closing the firefox and some other stuff. ____ >> >> ____ >> >> Has anybody else the same problem?____ >> >> ____ >> >> Thanks____ >> >> Malte____ >> >> ____ >> >> Der Schutz Ihrer personenbezogenen Daten ist der Stadt >> Münster ein wichtiges Anliegen. Die Datenschutzerklärung >> finden Sie unter folgendem Link: >> https://www.stadt-muenster.de/datenschutz.html >> <https://www.stadt-muenster.de/datenschutz.html>____ >> >> Zusammen gegen Antisemitismus____ >> >> _______________________________________________ >> Enterprise mailing list >> [email protected] <mailto:[email protected]> >> https://mail.mozilla.org/listinfo/enterprise >> <https://mail.mozilla.org/listinfo/enterprise> >> >> To unsubscribe from this list, please visit >> https://mail.mozilla.org/listinfo/enterprise >> <https://mail.mozilla.org/listinfo/enterprise> or send an >> email to [email protected] >> <mailto:[email protected]> with a subject of >> "unsubscribe"____ >> >> >> _______________________________________________ >> Enterprise mailing list >> [email protected] >> https://mail.mozilla.org/listinfo/enterprise >> >> To unsubscribe from this list, please visit >> https://mail.mozilla.org/listinfo/enterprise or send an email to >> [email protected] with a subject of "unsubscribe" >> > > _______________________________________________ > Enterprise mailing list > [email protected] > https://mail.mozilla.org/listinfo/enterprise > > To unsubscribe from this list, please visit > https://mail.mozilla.org/listinfo/enterprise or send an email to > [email protected] with a subject of "unsubscribe" _______________________________________________ Enterprise mailing list [email protected] https://mail.mozilla.org/listinfo/enterprise To unsubscribe from this list, please visit https://mail.mozilla.org/listinfo/enterprise or send an email to [email protected] with a subject of "unsubscribe" _______________________________________________ Enterprise mailing list [email protected] https://mail.mozilla.org/listinfo/enterprise To unsubscribe from this list, please visit https://mail.mozilla.org/listinfo/enterprise or send an email to [email protected] with a subject of "unsubscribe" _______________________________________________ Enterprise mailing list [email protected] https://mail.mozilla.org/listinfo/enterprise To unsubscribe from this list, please visit https://mail.mozilla.org/listinfo/enterprise or send an email to [email protected] with a subject of "unsubscribe"
