We've been having our electronic software distribution team package new 
versions of ESR as they are released, and recently we decided to move from the 
32-bit version to the 64-bit version.  We discovered that installing the 64-bit 
version does not automatically uninstall the 32-bit version.  So, we had our 
ESD team include an uninstall command in the package, to remove the 32-bit 
version after installing the 64-bit version.

This was working okay - users' profiles, including bookmarks were carried over 
from the 32-bit version to the 64-bit version.  That is, until we got to 
version 68.0.1.  Our ESD Team packaged 68.0.1, then tested installing it over 
the 32-bit 60.8.1 version, and after uninstalling the 32-bit version, found the 
user's profile was no longer there.

Is this something that can be addressed (retaining the user profile)?  Also, 
why doesn't installing a 64-bit version of ESR automatically remove existing 
32-bit versions, and retain the users' profiles?  This just seems like a 
logical thing to do.

Also, it looks like users on 60.8.0 don't get updated to 68.0.1 when checking 
for updates via the Help / About menu option.  Is this by design?  Are we going 
to have to push 68.0.1 to users, to upgrade them?



Regards,
Steve Harkins
Texas Instruments, Inc
IT Operations & Infrastructure
Client Engineering
214-567-8232
[email protected]<mailto:[email protected]>

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