Was there a crash report generated for this crash? If you go to about:crashes, do you see anything?
Having the URL for that crash report would help us diagnose. Mike On Thu, Mar 29, 2018 at 10:03 AM, JUSTIAA2 <[email protected]> wrote: > Hello, > > > > I have issues with certain Sharepoint sites. I’m using FF v52.5.3. Some > sites come up fine, but some crash Firefox immediately. I did some > troubleshooting and in the cases when the Sharepoint site crashes, I see > that it has something to do with the “xul.dll” file. I see this in a Quick > Dump Analysis….”in C:\Program Files\Mozilla Firefox\xul.dll has caused an > *access > violation exception* (0xC0000005) when trying to *read from* memory > location 0x00000000 on thread 8”. I’m able to get to any Sharepoint site > using FFv52.1.1, but it seems any version after that, I have issues. Has > anybody seen this issue? Is there a way I can get a copy of the .pdb file > for Mozilla to help me troubleshoot this further? Having the Symbols for > Mozilla will help me a lot. Any help will be greatly appreciated. > > > > > > Justin Anderson > > CACI > > Herndon, VA > > 703-613-9849 <(703)%20613-9849> > > > > _______________________________________________ > Enterprise mailing list > [email protected] > https://mail.mozilla.org/listinfo/enterprise > > To unsubscribe from this list, please visit https://mail.mozilla.org/ > listinfo/enterprise or send an email to [email protected] > with a subject of "unsubscribe" >
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