There seem to be a memory leak somewhere in the code, FF is using 1.3Gb ram and
40-50% cpu when running the same tabs/add-ons last week it was only using
3-400Mb and less than 10% cpu
Trying to get some HTTP logs, but FF is nigh-on unusable
Kind Regards,
Peter Marquis
Technical Security Officer -Information Governance & Cyber Security
IT Department - Harton Wing - South Tyneside District Hospital
Have you received an Email that does not look Right?
DO NOT reply, DO NOT click any links, REPORT it to The Cyber Security Team
([email protected])
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Email Handling
or click the link: http://intranet/intranet_pot/6321.pdf for the procedure.
-----Original Message-----
From: Enterprise [mailto:[email protected]] On Behalf Of
[email protected]
Sent: 25 July 2017 01:36
To: [email protected]
Subject: Enterprise Digest, Vol 73, Issue 14
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Today's Topics:
1. Re: Super slow pages after update from 45.9->52.1 ESR
(Lawrence Mandel)
2. Re: Super slow pages after update from 45.9->52.1 ESR
(Lawrence Mandel)
3. Re: Super slow pages after update from 45.9->52.1 ESR (Jim Weill)
4. Re: Super slow pages after update from 45.9->52.1 ESR
(Hendrik Noack)
5. Re: Super slow pages after update from 45.9->52.1 ESR
(Lawrence Mandel)
6. Re: Super slow pages after update from 45.9->52.1 ESR
(Scott Dodgson)
----------------------------------------------------------------------
Message: 1
Date: Mon, 24 Jul 2017 12:10:58 -0400
From: Lawrence Mandel <[email protected]>
To: Andrew C Aitchison <[email protected]>
Cc: enterprise owner <[email protected]>
Subject: Re: [Mozilla Enterprise] Super slow pages after update from
45.9->52.1 ESR
Message-ID:
<CAJLuNE1xouzeK5PW00zBtprnSNExZw2cG4DNmab6y=vjm68...@mail.gmail.com>
Content-Type: text/plain; charset="utf-8"
Given the report about this still being an issue in 52.2.1 we're still
investigating. The developers have requested an http log from someone who
is able to reproduce the issue. Details on creating an http log at are
https://developer.mozilla.org/en-US/docs/Mozilla/Debugging/HTTP_logging#Using_aboutnetworking
Thanks,
Lawrence
On Sat, Jul 1, 2017 at 9:15 AM, Andrew C Aitchison <[email protected]>
wrote:
Or, could the delay be some DNS lookup which times out ?
Firefox has its own DNS cache (which can be overridden).
Maybe the switch to multi-threading has done something to the DNS handling
?
On Sat, 1 Jul 2017, stein.wm wrote:
Perhaps it's the Virus Protection. E. g. on my PC a new version of Avira
(after last product update from 2017-June-02) now tries to sent requests
home with every suspection or internet request. If the firewall blocks
this, the virus protection delays the start of the intercepted module for a
trial period of about half a minute.
But this effect should also occur with other software, it is not limited
to the new Firefox version.
stein.wm
-----Urspr?ngliche Nachricht-----
Von: Enterprise [mailto:[email protected]] Im Auftrag von
Remy Molenaar
Gesendet: Samstag, 1. Juli 2017 08:50
An: Jim Weill
Cc: [email protected]
Betreff: Re: [Mozilla Enterprise] Super slow pages after update from
45.9->52.1 ESR
I have that problem also with the official version. I'm still not sure
what the problem is. I've noticed that it occurs only with internet pages,
none internal. First I thought it was my ad blocker. But I did a clean
install (with clean profile) and having the issue back again.
I'm on Windows 7 Pro btw.
Remy
Op 30 jun. 2017 om 19:23 heeft Jim Weill <[email protected]> het
volgende geschreven:
I don't know about anyone else, but I am still having the
slowness issue with Firefox, even after upgrading to the (unannounced)
52.2.1 release. For this reason I am pushing Chrome to our users because
we cannot keep having random page timeouts slowing us down like this.
I cannot find a way to recreate the issue, other than at least
once per hour the whole browser stops loading pages and it takes anywhere
from 30-60 seconds before I can use firefox again. I can open new tabs and
start trying to load pages, but none of them load until whatever is
bottle-necking the browser finally releases.
jim
On 6/6/2017 11:50 AM, Lawrence Mandel wrote:
Thanks Samuel. As a follow up, I have filed
https://bugzilla.mozilla.org/show_bug.cgi?id=1370629
Lawrence
On Fri, May 19, 2017 at 9:22 AM, Samuel Ambaye <
[email protected]> wrote:
We noticed the issue when one of our users
reported a similar issue following a minor version ESR update:
Using FF 45.9.0.6310 & Windows 7.
(1) Start FF
(2) goto this URL www.lematin.ch (newspaper in
Geneva, Switzerland)
Results: Browser waits for the page to load for
two-three minutes to load (but would actually load);
Results: Other browsers, No issue;
(4) Close browser
Browser hangs and requires a kill process.
(5) Restart Browser and Try different web sites,
even ones that were ok before;
Results: Browser waits for web site for over two
/ three minutes;
(5) Kill Process, Restart browser and repeat step
2 and 5:
Same Result;
(6) Kill Process, Replace FF user profile and
repeat step 2 and 5:
Same Result;
(7) Uninstall FF for users who were affected;
Install FF 52.1.0.6316
Issue no longer reproducible
We hope this helps.
Best,
Samuel
>>> Jim Weill <[email protected]>
19/05/2017 00:17 >>>
I notice the issue when I first open FF in the
morning on Windows 7 Pro
x64 machines. After that I cannot come up with a
reliable way to
reproduce this issue, other than it happens at
random times throughout
the day.
I do not notice this on Mac OSX 10.12 at all (we
have a few of these).
And I have not polled our Linux users on this
issue, so I do not know
where that stands.
Is there something in the dev tools that I can
leave open when this
happens again to try to narrow this down? I've
had this happen several
times today already.
jim
On 5/11/2017 11:51 AM, Phil Pishioneri wrote:
> On 5/11/17 2:06 PM, Julien Cristau wrote:
>> we've filed a bug at
>> https://bugzilla.mozilla.org/s
how_bug.cgi?id=1361865 <https://bugzilla.mozilla.org/
show_bug.cgi?id=1361865> to investigate
>> the issue reported in this thread.
Unfortunately so far we haven't
>> been able to reproduce this internally. Does
anyone on this thread
>> have a reliable way to reproduce the problem
you've seen? If this is
>> also reproducible with the non-ESR Firefox
releases, knowing which
>> version introduced it would also help narrow
down the search.
>
> I've had very reproducible delays since
(non-ESR) release 48. I found
> it related to syncing of my (large) bookmarks.
Whenever the sync
> process starts (this can be "random",
especially if a Firefox is
> active on another host syncing to the same
account), Firefox's UI
> locks up for a few seconds. On a Mac, I get the
spinning beach ball;
> on Windows, I'll get the window title bar
message about the process
> not responding; I don't recall the behavior on
Linux, other than
> Firefox becomes unresponsive. Creating a new
bookmark also starts a
> sync (and, it'll start while the "Bookmark This
Page" window is open).
>
> My circumvention was to find the host name
being used for my sync, and
> put in an override in my client's hosts file
that maps the name to
> loopback 127.0.0.1, then commenting that out
and manually starting a
> sync when I need it (then uncomment it again
afterward).
>
> My multiprocess status is off on all of these
platforms due to
> incompatible extensions.
>
> -Phil
> _______________________________________________
> Enterprise mailing list
> [email protected]
> https://mail.mozilla.org/listinfo/enterprise <
https://mail.mozilla.org/listinfo/enterprise>
>
> To unsubscribe from this list, please visit
> https://mail.mozilla.org/listinfo/enterprise <
https://mail.mozilla.org/listinfo/enterprise> or send an email to
> [email protected] with a subject
of "unsubscribe"
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_______________________________________________
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https://mail.mozilla.org/listinfo/enterprise
To unsubscribe from this list, please visit
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[email protected] with a subject of "unsubscribe"
Deze e-mail en de inhoud daarvan is vertrouwelijk. Indien dit bericht
niet voor u bestemd is, verzoeken wij u vriendelijk deze e-mail direct naar
ons te retourneren en daarna te verwijderen. Openbaarmaking,
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aansprakelijkheid uit in verband met het niet juist, onvolledig of niet
tijdig overkomen van de informatie in deze e-mail.
This e-mail and its content are confidential and may be legally
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immediately by reply e-mail and delete the e-mail. Please don't use, copy
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To unsubscribe from this list, please visit
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------------------------------
Message: 2
Date: Mon, 24 Jul 2017 13:37:15 -0400
From: Lawrence Mandel <[email protected]>
To: Andrew C Aitchison <[email protected]>
Cc: enterprise owner <[email protected]>
Subject: Re: [Mozilla Enterprise] Super slow pages after update from
45.9->52.1 ESR
Message-ID:
<cajlune2rz3_ss_a6vmqznszt3x1onm5jdkwdgleh3kfp9hn...@mail.gmail.com>
Content-Type: text/plain; charset="utf-8"
I didn't say how to get your logs to Mozilla. Here are two ways:
1. Post your logs to Bugzilla. Use https://bugzilla.mozilla.org/
show_bug.cgi?id=1370629
2. Email your logs to me privately. Please let me know if you're OK with me
posting your logs to Bugzilla. If not, I'll share them with the developers
directly and ask that they be deleted when we're done analyzing them.
Thanks,
Lawrence
On Mon, Jul 24, 2017 at 12:10 PM, Lawrence Mandel <[email protected]>
wrote:
Given the report about this still being an issue in 52.2.1 we're still
investigating. The developers have requested an http log from someone who
is able to reproduce the issue. Details on creating an http log at are
https://developer.mozilla.org/en-US/docs/Mozilla/Debugging/
HTTP_logging#Using_aboutnetworking
Thanks,
Lawrence
On Sat, Jul 1, 2017 at 9:15 AM, Andrew C Aitchison <[email protected]
wrote:
Or, could the delay be some DNS lookup which times out ?
Firefox has its own DNS cache (which can be overridden).
Maybe the switch to multi-threading has done something to the DNS
handling ?
On Sat, 1 Jul 2017, stein.wm wrote:
Perhaps it's the Virus Protection. E. g. on my PC a new version of Avira
(after last product update from 2017-June-02) now tries to sent requests
home with every suspection or internet request. If the firewall blocks
this, the virus protection delays the start of the intercepted module for a
trial period of about half a minute.
But this effect should also occur with other software, it is not limited
to the new Firefox version.
stein.wm
-----Urspr?ngliche Nachricht-----
Von: Enterprise [mailto:[email protected]] Im Auftrag von
Remy Molenaar
Gesendet: Samstag, 1. Juli 2017 08:50
An: Jim Weill
Cc: [email protected]
Betreff: Re: [Mozilla Enterprise] Super slow pages after update from
45.9->52.1 ESR
I have that problem also with the official version. I'm still not sure
what the problem is. I've noticed that it occurs only with internet pages,
none internal. First I thought it was my ad blocker. But I did a clean
install (with clean profile) and having the issue back again.
I'm on Windows 7 Pro btw.
Remy
Op 30 jun. 2017 om 19:23 heeft Jim Weill <[email protected]>
het volgende geschreven:
I don't know about anyone else, but I am still having the
slowness issue with Firefox, even after upgrading to the (unannounced)
52.2.1 release. For this reason I am pushing Chrome to our users because
we cannot keep having random page timeouts slowing us down like this.
I cannot find a way to recreate the issue, other than at least
once per hour the whole browser stops loading pages and it takes anywhere
from 30-60 seconds before I can use firefox again. I can open new tabs and
start trying to load pages, but none of them load until whatever is
bottle-necking the browser finally releases.
jim
On 6/6/2017 11:50 AM, Lawrence Mandel wrote:
Thanks Samuel. As a follow up, I have filed
https://bugzilla.mozilla.org/show_bug.cgi?id=1370629
Lawrence
On Fri, May 19, 2017 at 9:22 AM, Samuel Ambaye <
[email protected]> wrote:
We noticed the issue when one of our users
reported a similar issue following a minor version ESR update:
Using FF 45.9.0.6310 & Windows 7.
(1) Start FF
(2) goto this URL www.lematin.ch (newspaper in
Geneva, Switzerland)
Results: Browser waits for the page to load for
two-three minutes to load (but would actually load);
Results: Other browsers, No issue;
(4) Close browser
Browser hangs and requires a kill process.
(5) Restart Browser and Try different web sites,
even ones that were ok before;
Results: Browser waits for web site for over two
/ three minutes;
(5) Kill Process, Restart browser and repeat
step 2 and 5:
Same Result;
(6) Kill Process, Replace FF user profile and
repeat step 2 and 5:
Same Result;
(7) Uninstall FF for users who were affected;
Install FF 52.1.0.6316
Issue no longer reproducible
We hope this helps.
Best,
Samuel
>>> Jim Weill <[email protected]>
19/05/2017 00:17 >>>
I notice the issue when I first open FF in the
morning on Windows 7 Pro
x64 machines. After that I cannot come up with
a reliable way to
reproduce this issue, other than it happens at
random times throughout
the day.
I do not notice this on Mac OSX 10.12 at all (we
have a few of these).
And I have not polled our Linux users on this
issue, so I do not know
where that stands.
Is there something in the dev tools that I can
leave open when this
happens again to try to narrow this down? I've
had this happen several
times today already.
jim
On 5/11/2017 11:51 AM, Phil Pishioneri wrote:
> On 5/11/17 2:06 PM, Julien Cristau wrote:
>> we've filed a bug at
>> https://bugzilla.mozilla.org/s
how_bug.cgi?id=1361865 <https://bugzilla.mozilla.org/
show_bug.cgi?id=1361865> to investigate
>> the issue reported in this thread.
Unfortunately so far we haven't
>> been able to reproduce this internally. Does
anyone on this thread
>> have a reliable way to reproduce the problem
you've seen? If this is
>> also reproducible with the non-ESR Firefox
releases, knowing which
>> version introduced it would also help narrow
down the search.
>
> I've had very reproducible delays since
(non-ESR) release 48. I found
> it related to syncing of my (large) bookmarks.
Whenever the sync
> process starts (this can be "random",
especially if a Firefox is
> active on another host syncing to the same
account), Firefox's UI
> locks up for a few seconds. On a Mac, I get
the spinning beach ball;
> on Windows, I'll get the window title bar
message about the process
> not responding; I don't recall the behavior on
Linux, other than
> Firefox becomes unresponsive. Creating a new
bookmark also starts a
> sync (and, it'll start while the "Bookmark
This Page" window is open).
>
> My circumvention was to find the host name
being used for my sync, and
> put in an override in my client's hosts file
that maps the name to
> loopback 127.0.0.1, then commenting that out
and manually starting a
> sync when I need it (then uncomment it again
afterward).
>
> My multiprocess status is off on all of these
platforms due to
> incompatible extensions.
>
> -Phil
> ______________________________
_________________
> Enterprise mailing list
> [email protected]
> https://mail.mozilla.org/listinfo/enterprise <
https://mail.mozilla.org/listinfo/enterprise>
>
> To unsubscribe from this list, please visit
> https://mail.mozilla.org/listinfo/enterprise <
https://mail.mozilla.org/listinfo/enterprise> or send an email to
> [email protected] with a subject
of "unsubscribe"
_______________________________________________
Enterprise mailing list
[email protected]
https://mail.mozilla.org/listinfo/enterprise <
https://mail.mozilla.org/listinfo/enterprise>
To unsubscribe from this list, please visit
https://mail.mozilla.org/listinfo/enterprise <
https://mail.mozilla.org/listinfo/enterprise> or send an email to
[email protected] with a subject of "unsubscribe"
_______________________________________________
Enterprise mailing list
[email protected]
https://mail.mozilla.org/listinfo/enterprise <
https://mail.mozilla.org/listinfo/enterprise>
To unsubscribe from this list, please visit
https://mail.mozilla.org/listinfo/enterprise <
https://mail.mozilla.org/listinfo/enterprise> or send an email to
[email protected] with a subject of "unsubscribe"
_______________________________________________
Enterprise mailing list
[email protected]
https://mail.mozilla.org/listinfo/enterprise
To unsubscribe from this list, please visit
https://mail.mozilla.org/listinfo/enterprise or send an email to
[email protected] with a subject of "unsubscribe"
Deze e-mail en de inhoud daarvan is vertrouwelijk. Indien dit bericht
niet voor u bestemd is, verzoeken wij u vriendelijk deze e-mail direct naar
ons te retourneren en daarna te verwijderen. Openbaarmaking,
vermenigvuldiging, verstrekking aan en/of gebruik door derden van dit
e-mailbericht en/of informatie is niet toegestaan. Wij sluiten elke
aansprakelijkheid uit in verband met het niet juist, onvolledig of niet
tijdig overkomen van de informatie in deze e-mail.
This e-mail and its content are confidential and may be legally
privileged. If this e-mail is not intended for you, please contact us
immediately by reply e-mail and delete the e-mail. Please don't use, copy
or disclose the e-mail and its contents to anyone. We are liable neither
for the proper and complete transmission of the information in this e-mail
nor for any delay in its receipt.
_______________________________________________
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https://mail.mozilla.org/listinfo/enterprise
To unsubscribe from this list, please visit
https://mail.mozilla.org/listinfo/enterprise or send an email to
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------------------------------
Message: 3
Date: Mon, 24 Jul 2017 11:13:29 -0700
From: Jim Weill <[email protected]>
To: Lawrence Mandel <[email protected]>, Andrew C Aitchison
<[email protected]>
Cc: enterprise owner <[email protected]>
Subject: Re: [Mozilla Enterprise] Super slow pages after update from
45.9->52.1 ESR
Message-ID: <[email protected]>
Content-Type: text/plain; charset="utf-8"; Format="flowed"
My generated logs are far larger than the bug report can upload -- four
files were created that all come in at 45+ MB each. Compressing them
results in an 18MB zip file, which is still too large, even for email.
How do I upload these logs?
jim
On 7/24/2017 10:37 AM, Lawrence Mandel wrote:
I didn't say how to get your logs to Mozilla. Here are two ways:
1. Post your logs to Bugzilla. Use
https://bugzilla.mozilla.org/show_bug.cgi?id=1370629
<https://bugzilla.mozilla.org/show_bug.cgi?id=1370629>
2. Email your logs to me privately. Please let me know if you're OK
with me posting your logs to Bugzilla. If not, I'll share them with
the developers directly and ask that they be deleted when we're done
analyzing them.
Thanks,
Lawrence
On Mon, Jul 24, 2017 at 12:10 PM, Lawrence Mandel <[email protected]
<mailto:[email protected]>> wrote:
Given the report about this still being an issue in 52.2.1 we're
still investigating. The developers have requested an http log
from someone who is able to reproduce the issue. Details on
creating an http log at are
https://developer.mozilla.org/en-US/docs/Mozilla/Debugging/HTTP_logging#Using_aboutnetworking
<https://developer.mozilla.org/en-US/docs/Mozilla/Debugging/HTTP_logging#Using_aboutnetworking>
Thanks,
Lawrence
On Sat, Jul 1, 2017 at 9:15 AM, Andrew C Aitchison
<[email protected] <mailto:[email protected]>> wrote:
Or, could the delay be some DNS lookup which times out ?
Firefox has its own DNS cache (which can be overridden).
Maybe the switch to multi-threading has done something to the
DNS handling ?
On Sat, 1 Jul 2017, stein.wm wrote:
Perhaps it's the Virus Protection. E. g. on my PC a new
version of Avira (after last product update from
2017-June-02) now tries to sent requests home with every
suspection or internet request. If the firewall blocks
this, the virus protection delays the start of the
intercepted module for a trial period of about half a minute.
But this effect should also occur with other software, it
is not limited to the new Firefox version.
stein.wm
-----Urspr?ngliche Nachricht-----
Von: Enterprise [mailto:[email protected]
<mailto:[email protected]>] Im Auftrag von
Remy Molenaar
Gesendet: Samstag, 1. Juli 2017 08:50
An: Jim Weill
Cc: [email protected] <mailto:[email protected]>
Betreff: Re: [Mozilla Enterprise] Super slow pages after
update from 45.9->52.1 ESR
I have that problem also with the official version. I'm
still not sure what the problem is. I've noticed that it
occurs only with internet pages, none internal. First I
thought it was my ad blocker. But I did a clean install
(with clean profile) and having the issue back again.
I'm on Windows 7 Pro btw.
Remy
Op 30 jun. 2017 om 19:23 heeft Jim Weill
<[email protected]
<mailto:[email protected]>> het volgende geschreven:
I don't know about anyone else, but I am still
having the slowness issue with Firefox, even after
upgrading to the (unannounced) 52.2.1 release. For this
reason I am pushing Chrome to our users because we cannot
keep having random page timeouts slowing us down like this.
I cannot find a way to recreate the issue, other
than at least once per hour the whole browser stops
loading pages and it takes anywhere from 30-60 seconds
before I can use firefox again. I can open new tabs and
start trying to load pages, but none of them load until
whatever is bottle-necking the browser finally releases.
jim
On 6/6/2017 11:50 AM, Lawrence Mandel wrote:
Thanks Samuel. As a follow up, I have
filed https://bugzilla.mozilla.org/show_bug.cgi?id=1370629
<https://bugzilla.mozilla.org/show_bug.cgi?id=1370629>
Lawrence
On Fri, May 19, 2017 at 9:22 AM, Samuel
Ambaye <[email protected]
<mailto:[email protected]>> wrote:
We noticed the issue when one of
our users reported a similar issue following a minor
version ESR update:
Using FF 45.9.0.6310 & Windows 7.
(1) Start FF
(2) goto this URL www.lematin.ch
<http://www.lematin.ch> (newspaper in Geneva, Switzerland)
Results: Browser waits for the
page to load for two-three minutes to load (but would
actually load);
Results: Other browsers, No issue;
(4) Close browser
Browser hangs and requires a kill
process.
(5) Restart Browser and Try
different web sites, even ones that were ok before;
Results: Browser waits for web
site for over two / three minutes;
(5) Kill Process, Restart browser
and repeat step 2 and 5:
Same Result;
(6) Kill Process, Replace FF user
profile and repeat step 2 and 5:
Same Result;
(7) Uninstall FF for users who
were affected; Install FF 52.1.0.6316
Issue no longer reproducible
We hope this helps.
Best,
Samuel
>>> Jim Weill
<[email protected]
<mailto:[email protected]>> 19/05/2017 00:17 >>>
I notice the issue when I first
open FF in the morning on Windows 7 Pro
x64 machines. After that I cannot
come up with a reliable way to
reproduce this issue, other than
it happens at random times throughout
the day.
I do not notice this on Mac OSX
10.12 at all (we have a few of these).
And I have not polled our Linux
users on this issue, so I do not know
where that stands.
Is there something in the dev
tools that I can leave open when this
happens again to try to narrow
this down? I've had this happen several
times today already.
jim
On 5/11/2017 11:51 AM, Phil
Pishioneri wrote:
> On 5/11/17 2:06 PM, Julien
Cristau wrote:
>> we've filed a bug at
>>
https://bugzilla.mozilla.org/show_bug.cgi?id=1361865
<https://bugzilla.mozilla.org/show_bug.cgi?id=1361865>
<https://bugzilla.mozilla.org/show_bug.cgi?id=1361865
<https://bugzilla.mozilla.org/show_bug.cgi?id=1361865>> to
investigate
>> the issue reported in this
thread. Unfortunately so far we haven't
>> been able to reproduce this
internally. Does anyone on this thread
>> have a reliable way to
reproduce the problem you've seen? If this is
>> also reproducible with the
non-ESR Firefox releases, knowing which
>> version introduced it would
also help narrow down the search.
>
> I've had very reproducible
delays since (non-ESR) release 48. I found
> it related to syncing of my
(large) bookmarks. Whenever the sync
> process starts (this can be
"random", especially if a Firefox is
> active on another host syncing
to the same account), Firefox's UI
> locks up for a few seconds. On a
Mac, I get the spinning beach ball;
> on Windows, I'll get the window
title bar message about the process
> not responding; I don't recall
the behavior on Linux, other than
> Firefox becomes unresponsive.
Creating a new bookmark also starts a
> sync (and, it'll start while the
"Bookmark This Page" window is open).
>
> My circumvention was to find the
host name being used for my sync, and
> put in an override in my
client's hosts file that maps the name to
> loopback 127.0.0.1, then
commenting that out and manually starting a
> sync when I need it (then
uncomment it again afterward).
>
> My multiprocess status is off on
all of these platforms due to
> incompatible extensions.
>
> -Phil
>
_______________________________________________
> Enterprise mailing list
> [email protected]
<mailto:[email protected]>
>
https://mail.mozilla.org/listinfo/enterprise
<https://mail.mozilla.org/listinfo/enterprise>
<https://mail.mozilla.org/listinfo/enterprise
<https://mail.mozilla.org/listinfo/enterprise>>
>
> To unsubscribe from this list,
please visit
>
https://mail.mozilla.org/listinfo/enterprise
<https://mail.mozilla.org/listinfo/enterprise>
<https://mail.mozilla.org/listinfo/enterprise
<https://mail.mozilla.org/listinfo/enterprise>> or send an
email to
> [email protected]
<mailto:[email protected]> with a subject of
"unsubscribe"
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------------------------------
Message: 4
Date: Mon, 24 Jul 2017 18:15:03 +0000
From: Hendrik Noack <[email protected]>
To: "[email protected]" <[email protected]>
Subject: Re: [Mozilla Enterprise] Super slow pages after update from
45.9->52.1 ESR
Message-ID:
<db5pr10mb023236f293ff10dcda2b95b38b...@db5pr10mb0232.eurprd10.prod.outlook.com>
Content-Type: text/plain; charset="utf-8"
I have the same problem when I try to open www.der-postillion.com
<http://www.der-postillion.com> . The page starts loading and then takes a
longer break where FF is completely hanging. After 4 ? 5 minutes FF continues to load
the page.
2017-07-24 17:57:32.938000 UTC - [Socket Thread]: D/nsSocketTransport STS poll
iter
2017-07-24 17:57:32.938000 UTC - [Socket Thread]: D/nsSocketTransport calling
PR_Poll [active=0 idle=0]
2017-07-24 17:57:32.938000 UTC - [Socket Thread]: D/nsSocketTransport
timeout = -1 milliseconds
2017-07-24 18:02:44.666000 UTC - [Main Thread]: D/nsHostResolver Resolving host
[www-blogger-opensocial.googleusercontent.com].
2017-07-24 18:02:44.666000 UTC - [Main Thread]: D/nsHostResolver No usable
address in cache for host [www-blogger-opensocial.googleusercontent.com].
2017-07-24 18:02:44.667000 UTC - [Main Thread]: D/nsHostResolver DNS thread
counters: total=1 any-live=0 idle=0 pending=1
2017-07-24 18:02:44.667000 UTC - [Main Thread]: D/nsHostResolver DNS lookup
for host [www-blogger-opensocial.googleusercontent.com] blocking pending
'getaddrinfo' query: callback [2742d118a60]
2017-07-24 18:02:44.667000 UTC - [Main Thread]: V/nsHttp HttpBaseChannel::SetRequestHeader
[this=27463ad7000 header="DNT" value="1" merge=0]
As you can see the hanging occours between 17:57:32 and 18:02:44. Every click
on a link on that page gives me another break.
The full log can be downloaded here:
https://www.schwabstrasse.me/owncloud/s/P76A2DCfUzqBx8G
Mit freundlichen Gr??en / Best regards
Hendrik Noack
--
Axxedia IT GmbH
Felsenstr. 8
71106 Magstadt
Tel +49 7159 4979763
Fax +49 7159 4979775
Mail <mailto:[email protected]> [email protected]
Sitz der Gesellschaft: Schwabstr. 30, 71106 Magstadt
Gesch?ftsf?hrer: Hendrik Noack . Amtsgericht: Stuttgart HRB 727296
Von: Enterprise [mailto:[email protected]] Im Auftrag von Lawrence
Mandel
Gesendet: Montag, 24. Juli 2017 18:11
An: Andrew C Aitchison <[email protected]>
Cc: enterprise owner <[email protected]>
Betreff: Re: [Mozilla Enterprise] Super slow pages after update from 45.9->52.1
ESR
Given the report about this still being an issue in 52.2.1 we're still
investigating. The developers have requested an http log from someone who is
able to reproduce the issue. Details on creating an http log at are
https://developer.mozilla.org/en-US/docs/Mozilla/Debugging/HTTP_logging#Using_aboutnetworking
Thanks,
Lawrence
On Sat, Jul 1, 2017 at 9:15 AM, Andrew C Aitchison <[email protected]
<mailto:[email protected]> > wrote:
Or, could the delay be some DNS lookup which times out ?
Firefox has its own DNS cache (which can be overridden).
Maybe the switch to multi-threading has done something to the DNS handling ?
On Sat, 1 Jul 2017, stein.wm wrote:
Perhaps it's the Virus Protection. E. g. on my PC a new version of Avira (after
last product update from 2017-June-02) now tries to sent requests home with
every suspection or internet request. If the firewall blocks this, the virus
protection delays the start of the intercepted module for a trial period of
about half a minute.
But this effect should also occur with other software, it is not limited to the
new Firefox version.
stein.wm
-----Urspr?ngliche Nachricht-----
Von: Enterprise [mailto:[email protected]
<mailto:[email protected]> ] Im Auftrag von Remy Molenaar
Gesendet: Samstag, 1. Juli 2017 08:50
An: Jim Weill
Cc: [email protected] <mailto:[email protected]>
Betreff: Re: [Mozilla Enterprise] Super slow pages after update from 45.9->52.1
ESR
I have that problem also with the official version. I'm still not sure what the
problem is. I've noticed that it occurs only with internet pages, none
internal. First I thought it was my ad blocker. But I did a clean install (with
clean profile) and having the issue back again.
I'm on Windows 7 Pro btw.
Remy
Op 30 jun. 2017 om 19:23 heeft Jim Weill <[email protected]
<mailto:[email protected]> > het volgende geschreven:
I don't know about anyone else, but I am still having the slowness
issue with Firefox, even after upgrading to the (unannounced) 52.2.1 release.
For this reason I am pushing Chrome to our users because we cannot keep having
random page timeouts slowing us down like this.
I cannot find a way to recreate the issue, other than at least once
per hour the whole browser stops loading pages and it takes anywhere from 30-60
seconds before I can use firefox again. I can open new tabs and start trying
to load pages, but none of them load until whatever is bottle-necking the
browser finally releases.
jim
On 6/6/2017 11:50 AM, Lawrence Mandel wrote:
Thanks Samuel. As a follow up, I have filed
https://bugzilla.mozilla.org/show_bug.cgi?id=1370629
Lawrence
On Fri, May 19, 2017 at 9:22 AM, Samuel Ambaye <[email protected]
<mailto:[email protected]> > wrote:
We noticed the issue when one of our users reported a
similar issue following a minor version ESR update:
Using FF 45.9.0.6310 & Windows 7.
(1) Start FF
(2) goto this URL www.lematin.ch
<http://www.lematin.ch> (newspaper in Geneva, Switzerland)
Results: Browser waits for the page to load for
two-three minutes to load (but would actually load);
Results: Other browsers, No issue;
(4) Close browser
Browser hangs and requires a kill process.
(5) Restart Browser and Try different web sites, even
ones that were ok before;
Results: Browser waits for web site for over two /
three minutes;
(5) Kill Process, Restart browser and repeat step 2
and 5:
Same Result;
(6) Kill Process, Replace FF user profile and repeat
step 2 and 5:
Same Result;
(7) Uninstall FF for users who were affected; Install
FF 52.1.0.6316
Issue no longer reproducible
We hope this helps.
Best,
Samuel
>>> Jim Weill <[email protected]
<mailto:[email protected]> > 19/05/2017 00:17 >>>
I notice the issue when I first open FF in the morning
on Windows 7 Pro
x64 machines. After that I cannot come up with a
reliable way to
reproduce this issue, other than it happens at random
times throughout
the day.
I do not notice this on Mac OSX 10.12 at all (we have
a few of these).
And I have not polled our Linux users on this issue,
so I do not know
where that stands.
Is there something in the dev tools that I can leave
open when this
happens again to try to narrow this down? I've had
this happen several
times today already.
jim
On 5/11/2017 11:51 AM, Phil Pishioneri wrote:
> On 5/11/17 2:06 PM, Julien Cristau wrote:
>> we've filed a bug at
>> https://bugzilla.mozilla.org/show_bug.cgi?id=1361865
<https://bugzilla.mozilla.org/show_bug.cgi?id=1361865> to investigate
>> the issue reported in this thread. Unfortunately so
far we haven't
>> been able to reproduce this internally. Does
anyone on this thread
>> have a reliable way to reproduce the problem you've
seen? If this is
>> also reproducible with the non-ESR Firefox
releases, knowing which
>> version introduced it would also help narrow down
the search.
>
> I've had very reproducible delays since (non-ESR)
release 48. I found
> it related to syncing of my (large) bookmarks.
Whenever the sync
> process starts (this can be "random", especially if
a Firefox is
> active on another host syncing to the same account),
Firefox's UI
> locks up for a few seconds. On a Mac, I get the
spinning beach ball;
> on Windows, I'll get the window title bar message
about the process
> not responding; I don't recall the behavior on
Linux, other than
> Firefox becomes unresponsive. Creating a new
bookmark also starts a
> sync (and, it'll start while the "Bookmark This
Page" window is open).
>
> My circumvention was to find the host name being
used for my sync, and
> put in an override in my client's hosts file that
maps the name to
> loopback 127.0.0.1, then commenting that out and
manually starting a
> sync when I need it (then uncomment it again
afterward).
>
> My multiprocess status is off on all of these
platforms due to
> incompatible extensions.
>
> -Phil
> _______________________________________________
> Enterprise mailing list
> [email protected]
<mailto:[email protected]>
> https://mail.mozilla.org/listinfo/enterprise
<https://mail.mozilla.org/listinfo/enterprise>
>
> To unsubscribe from this list, please visit
> https://mail.mozilla.org/listinfo/enterprise
<https://mail.mozilla.org/listinfo/enterprise> or send an email to
> [email protected]
<mailto:[email protected]> with a subject of "unsubscribe"
_______________________________________________
Enterprise mailing list
[email protected] <mailto:[email protected]>
https://mail.mozilla.org/listinfo/enterprise
<https://mail.mozilla.org/listinfo/enterprise>
To unsubscribe from this list, please visit
https://mail.mozilla.org/listinfo/enterprise <https://mail.mozilla.org/listinfo/enterprise> or
send an email to [email protected] <mailto:[email protected]> with a
subject of "unsubscribe"
_______________________________________________
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<https://mail.mozilla.org/listinfo/enterprise>
To unsubscribe from this list, please visit
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send an email to [email protected] <mailto:[email protected]> with a
subject of "unsubscribe"
_______________________________________________
Enterprise mailing list
[email protected] <mailto:[email protected]>
https://mail.mozilla.org/listinfo/enterprise
To unsubscribe from this list, please visit
https://mail.mozilla.org/listinfo/enterprise or send an email to [email protected]
<mailto:[email protected]> with a subject of "unsubscribe"
Deze e-mail en de inhoud daarvan is vertrouwelijk. Indien dit bericht niet voor
u bestemd is, verzoeken wij u vriendelijk deze e-mail direct naar ons te
retourneren en daarna te verwijderen. Openbaarmaking, vermenigvuldiging,
verstrekking aan en/of gebruik door derden van dit e-mailbericht en/of
informatie is niet toegestaan. Wij sluiten elke aansprakelijkheid uit in
verband met het niet juist, onvolledig of niet tijdig overkomen van de
informatie in deze e-mail.
This e-mail and its content are confidential and may be legally privileged. If
this e-mail is not intended for you, please contact us immediately by reply
e-mail and delete the e-mail. Please don't use, copy or disclose the e-mail and
its contents to anyone. We are liable neither for the proper and complete
transmission of the information in this e-mail nor for any delay in its receipt.
_______________________________________________
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To unsubscribe from this list, please visit https://mail.mozilla.org/listinfo/enterprise or
send an email to [email protected] <mailto:[email protected]>
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------------------------------
Message: 5
Date: Mon, 24 Jul 2017 14:55:12 -0400
From: Lawrence Mandel <[email protected]>
To: Jim Weill <[email protected]>
Cc: enterprise owner <[email protected]>, Andrew C Aitchison
<[email protected]>
Subject: Re: [Mozilla Enterprise] Super slow pages after update from
45.9->52.1 ESR
Message-ID:
<CAJLuNE3LXiz6+H+_pNBkwxdRANnN6p0e=28eowkjvjpauox...@mail.gmail.com>
Content-Type: text/plain; charset="utf-8"
Do you have access to a tool like Dropbox, Box, or Google Drive where you
can upload and share an URL?
Lawrence
On Mon, Jul 24, 2017 at 2:13 PM, Jim Weill <[email protected]>
wrote:
My generated logs are far larger than the bug report can upload -- four
files were created that all come in at 45+ MB each. Compressing them
results in an 18MB zip file, which is still too large, even for email. How
do I upload these logs?
jim
On 7/24/2017 10:37 AM, Lawrence Mandel wrote:
I didn't say how to get your logs to Mozilla. Here are two ways:
1. Post your logs to Bugzilla. Use https://bugzilla.mozilla.org/s
how_bug.cgi?id=1370629
2. Email your logs to me privately. Please let me know if you're OK with
me posting your logs to Bugzilla. If not, I'll share them with the
developers directly and ask that they be deleted when we're done analyzing
them.
Thanks,
Lawrence
On Mon, Jul 24, 2017 at 12:10 PM, Lawrence Mandel <[email protected]>
wrote:
Given the report about this still being an issue in 52.2.1 we're still
investigating. The developers have requested an http log from someone who
is able to reproduce the issue. Details on creating an http log at are
https://developer.mozilla.org/en-US/docs/Mozilla/Debugging/H
TTP_logging#Using_aboutnetworking
Thanks,
Lawrence
On Sat, Jul 1, 2017 at 9:15 AM, Andrew C Aitchison <
[email protected]> wrote:
Or, could the delay be some DNS lookup which times out ?
Firefox has its own DNS cache (which can be overridden).
Maybe the switch to multi-threading has done something to the DNS
handling ?
On Sat, 1 Jul 2017, stein.wm wrote:
Perhaps it's the Virus Protection. E. g. on my PC a new version of Avira
(after last product update from 2017-June-02) now tries to sent requests
home with every suspection or internet request. If the firewall blocks
this, the virus protection delays the start of the intercepted module for a
trial period of about half a minute.
But this effect should also occur with other software, it is not
limited to the new Firefox version.
stein.wm
-----Urspr?ngliche Nachricht-----
Von: Enterprise [mailto:[email protected]] Im Auftrag von
Remy Molenaar
Gesendet: Samstag, 1. Juli 2017 08:50
An: Jim Weill
Cc: [email protected]
Betreff: Re: [Mozilla Enterprise] Super slow pages after update from
45.9->52.1 ESR
I have that problem also with the official version. I'm still not sure
what the problem is. I've noticed that it occurs only with internet pages,
none internal. First I thought it was my ad blocker. But I did a clean
install (with clean profile) and having the issue back again.
I'm on Windows 7 Pro btw.
Remy
Op 30 jun. 2017 om 19:23 heeft Jim Weill <[email protected]>
het volgende geschreven:
I don't know about anyone else, but I am still having the
slowness issue with Firefox, even after upgrading to the (unannounced)
52.2.1 release. For this reason I am pushing Chrome to our users because
we cannot keep having random page timeouts slowing us down like this.
I cannot find a way to recreate the issue, other than at least
once per hour the whole browser stops loading pages and it takes anywhere
from 30-60 seconds before I can use firefox again. I can open new tabs and
start trying to load pages, but none of them load until whatever is
bottle-necking the browser finally releases.
jim
On 6/6/2017 11:50 AM, Lawrence Mandel wrote:
Thanks Samuel. As a follow up, I have filed
https://bugzilla.mozilla.org/show_bug.cgi?id=1370629
Lawrence
On Fri, May 19, 2017 at 9:22 AM, Samuel Ambaye <
[email protected]> wrote:
We noticed the issue when one of our users
reported a similar issue following a minor version ESR update:
Using FF 45.9.0.6310 & Windows 7.
(1) Start FF
(2) goto this URL www.lematin.ch (newspaper in
Geneva, Switzerland)
Results: Browser waits for the page to load for
two-three minutes to load (but would actually load);
Results: Other browsers, No issue;
(4) Close browser
Browser hangs and requires a kill process.
(5) Restart Browser and Try different web
sites, even ones that were ok before;
Results: Browser waits for web site for over
two / three minutes;
(5) Kill Process, Restart browser and repeat
step 2 and 5:
Same Result;
(6) Kill Process, Replace FF user profile and
repeat step 2 and 5:
Same Result;
(7) Uninstall FF for users who were affected;
Install FF 52.1.0.6316
Issue no longer reproducible
We hope this helps.
Best,
Samuel
>>> Jim Weill <[email protected]>
19/05/2017 00:17 >>>
I notice the issue when I first open FF in the
morning on Windows 7 Pro
x64 machines. After that I cannot come up with
a reliable way to
reproduce this issue, other than it happens at
random times throughout
the day.
I do not notice this on Mac OSX 10.12 at all
(we have a few of these).
And I have not polled our Linux users on this
issue, so I do not know
where that stands.
Is there something in the dev tools that I can
leave open when this
happens again to try to narrow this down? I've
had this happen several
times today already.
jim
On 5/11/2017 11:51 AM, Phil Pishioneri wrote:
> On 5/11/17 2:06 PM, Julien Cristau wrote:
>> we've filed a bug at
>> https://bugzilla.mozilla.org/s
how_bug.cgi?id=1361865 <https://bugzilla.mozilla.org/
show_bug.cgi?id=1361865> to investigate
>> the issue reported in this thread.
Unfortunately so far we haven't
>> been able to reproduce this internally.
Does anyone on this thread
>> have a reliable way to reproduce the problem
you've seen? If this is
>> also reproducible with the non-ESR Firefox
releases, knowing which
>> version introduced it would also help narrow
down the search.
>
> I've had very reproducible delays since
(non-ESR) release 48. I found
> it related to syncing of my (large)
bookmarks. Whenever the sync
> process starts (this can be "random",
especially if a Firefox is
> active on another host syncing to the same
account), Firefox's UI
> locks up for a few seconds. On a Mac, I get
the spinning beach ball;
> on Windows, I'll get the window title bar
message about the process
> not responding; I don't recall the behavior
on Linux, other than
> Firefox becomes unresponsive. Creating a new
bookmark also starts a
> sync (and, it'll start while the "Bookmark
This Page" window is open).
>
> My circumvention was to find the host name
being used for my sync, and
> put in an override in my client's hosts file
that maps the name to
> loopback 127.0.0.1, then commenting that out
and manually starting a
> sync when I need it (then uncomment it again
afterward).
>
> My multiprocess status is off on all of these
platforms due to
> incompatible extensions.
>
> -Phil
> ______________________________
_________________
> Enterprise mailing list
> [email protected]
> https://mail.mozilla.org/listinfo/enterprise
<https://mail.mozilla.org/listinfo/enterprise>
>
> To unsubscribe from this list, please visit
> https://mail.mozilla.org/listinfo/enterprise
<https://mail.mozilla.org/listinfo/enterprise> or send an email to
> [email protected] with a
subject of "unsubscribe"
_______________________________________________
Enterprise mailing list
[email protected]
https://mail.mozilla.org/listinfo/enterprise <
https://mail.mozilla.org/listinfo/enterprise>
To unsubscribe from this list, please visit
https://mail.mozilla.org/listinfo/enterprise <
https://mail.mozilla.org/listinfo/enterprise> or send an email to
[email protected] with a subject of "unsubscribe"
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[email protected]
https://mail.mozilla.org/listinfo/enterprise <
https://mail.mozilla.org/listinfo/enterprise>
To unsubscribe from this list, please visit
https://mail.mozilla.org/listinfo/enterprise <
https://mail.mozilla.org/listinfo/enterprise> or send an email to
[email protected] with a subject of "unsubscribe"
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[email protected]
https://mail.mozilla.org/listinfo/enterprise
To unsubscribe from this list, please visit
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[email protected] with a subject of "unsubscribe"
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Message: 6
Date: Mon, 24 Jul 2017 19:35:47 -0500
From: Scott Dodgson <[email protected]>
To: Lawrence Mandel <[email protected]>, Jim Weill
<[email protected]>
Cc: enterprise owner <[email protected]>, Andrew C Aitchison
<[email protected]>
Subject: Re: [Mozilla Enterprise] Super slow pages after update from
45.9->52.1 ESR
Message-ID: <[email protected]>
Content-Type: text/plain; charset="utf-8"; Format="flowed"
Here's what mine is waiting for, sometimes 10 minutes. I used to run up
to 70 tabs open on my 3.60 gigahertz Intel Core i7-4790, 16gb ram, 2tb
HD,. 32gb ssdi swap but not now! Message is "wait for it......... "A
script on this page may be busy, or it may have stopped responding. You
can stop the script now, open the script in the debugger, or let the
script continue.
_Script: https://ajax.googleapis.com/aj?ibs/jquery/2.1.1/jquery.min.js:2"_
I stop them. I use Google as little as I have to.
Scott
On 7/24/2017 1:55 PM, Lawrence Mandel wrote:
Do you have access to a tool like Dropbox, Box, or Google Drive where
you can upload and share an URL?
Lawrence
On Mon, Jul 24, 2017 at 2:13 PM, Jim Weill <[email protected]
<mailto:[email protected]>> wrote:
My generated logs are far larger than the bug report can upload --
four files were created that all come in at 45+ MB each.
Compressing them results in an 18MB zip file, which is still too
large, even for email. How do I upload these logs?
jim
On 7/24/2017 10:37 AM, Lawrence Mandel wrote:
I didn't say how to get your logs to Mozilla. Here are two ways:
1. Post your logs to Bugzilla. Use
https://bugzilla.mozilla.org/show_bug.cgi?id=1370629
<https://bugzilla.mozilla.org/show_bug.cgi?id=1370629>
2. Email your logs to me privately. Please let me know if you're
OK with me posting your logs to Bugzilla. If not, I'll share them
with the developers directly and ask that they be deleted when
we're done analyzing them.
Thanks,
Lawrence
On Mon, Jul 24, 2017 at 12:10 PM, Lawrence Mandel
<[email protected] <mailto:[email protected]>> wrote:
Given the report about this still being an issue in 52.2.1
we're still investigating. The developers have requested an
http log from someone who is able to reproduce the issue.
Details on creating an http log at are
https://developer.mozilla.org/en-US/docs/Mozilla/Debugging/HTTP_logging#Using_aboutnetworking
<https://developer.mozilla.org/en-US/docs/Mozilla/Debugging/HTTP_logging#Using_aboutnetworking>
Thanks,
Lawrence
On Sat, Jul 1, 2017 at 9:15 AM, Andrew C Aitchison
<[email protected] <mailto:[email protected]>> wrote:
Or, could the delay be some DNS lookup which times out ?
Firefox has its own DNS cache (which can be overridden).
Maybe the switch to multi-threading has done something to
the DNS handling ?
On Sat, 1 Jul 2017, stein.wm wrote:
Perhaps it's the Virus Protection. E. g. on my PC a
new version of Avira (after last product update from
2017-June-02) now tries to sent requests home with
every suspection or internet request. If the firewall
blocks this, the virus protection delays the start of
the intercepted module for a trial period of about
half a minute.
But this effect should also occur with other
software, it is not limited to the new Firefox version.
stein.wm
-----Urspr?ngliche Nachricht-----
Von: Enterprise
[mailto:[email protected]
<mailto:[email protected]>] Im Auftrag
von Remy Molenaar
Gesendet: Samstag, 1. Juli 2017 08:50
An: Jim Weill
Cc: [email protected]
<mailto:[email protected]>
Betreff: Re: [Mozilla Enterprise] Super slow pages
after update from 45.9->52.1 ESR
I have that problem also with the official version.
I'm still not sure what the problem is. I've noticed
that it occurs only with internet pages, none
internal. First I thought it was my ad blocker. But I
did a clean install (with clean profile) and having
the issue back again.
I'm on Windows 7 Pro btw.
Remy
Op 30 jun. 2017 om 19:23 heeft Jim Weill
<[email protected]
<mailto:[email protected]>> het volgende
geschreven:
I don't know about anyone else, but I am
still having the slowness issue with Firefox, even
after upgrading to the (unannounced) 52.2.1 release.
For this reason I am pushing Chrome to our users
because we cannot keep having random page timeouts
slowing us down like this.
I cannot find a way to recreate the issue,
other than at least once per hour the whole browser
stops loading pages and it takes anywhere from 30-60
seconds before I can use firefox again. I can open
new tabs and start trying to load pages, but none of
them load until whatever is bottle-necking the
browser finally releases.
jim
On 6/6/2017 11:50 AM, Lawrence Mandel wrote:
Thanks Samuel. As a follow up, I have
filed
https://bugzilla.mozilla.org/show_bug.cgi?id=1370629
<https://bugzilla.mozilla.org/show_bug.cgi?id=1370629>
Lawrence
On Fri, May 19, 2017 at 9:22 AM,
Samuel Ambaye <[email protected]
<mailto:[email protected]>> wrote:
We noticed the issue when one
of our users reported a similar issue following a
minor version ESR update:
Using FF 45.9.0.6310 & Windows 7.
(1) Start FF
(2) goto this URL
www.lematin.ch <http://www.lematin.ch> (newspaper in
Geneva, Switzerland)
Results: Browser waits for the page to load for
two-three minutes to load (but would actually load);
Results: Other browsers, No issue;
(4) Close browser
Browser hangs and requires a kill process.
(5) Restart Browser and Try
different web sites, even ones that were ok before;
Results: Browser waits for web site for over two /
three minutes;
(5) Kill Process, Restart
browser and repeat step 2 and 5:
Same Result;
(6) Kill Process, Replace FF
user profile and repeat step 2 and 5:
Same Result;
(7) Uninstall FF for users
who were affected; Install FF 52.1.0.6316
Issue no longer reproducible
We hope this helps.
Best,
Samuel
>>> Jim Weill <[email protected]
<mailto:[email protected]>> 19/05/2017 00:17 >>>
I notice the issue when I
first open FF in the morning on Windows 7 Pro
x64 machines. After that I
cannot come up with a reliable way to
reproduce this issue, other than it happens at random
times throughout
the day.
I do not notice this on Mac
OSX 10.12 at all (we have a few of these).
And I have not polled our
Linux users on this issue, so I do not know
where that stands.
Is there something in the dev
tools that I can leave open when this
happens again to try to narrow this down? I've had
this happen several
times today already.
jim
On 5/11/2017 11:51 AM, Phil
Pishioneri wrote:
> On 5/11/17 2:06 PM, Julien
Cristau wrote:
>> we've filed a bug at
>>
https://bugzilla.mozilla.org/show_bug.cgi?id=1361865
<https://bugzilla.mozilla.org/show_bug.cgi?id=1361865>
<https://bugzilla.mozilla.org/show_bug.cgi?id=1361865
<https://bugzilla.mozilla.org/show_bug.cgi?id=1361865>>
to investigate
>> the issue reported in this thread. Unfortunately
so far we haven't
>> been able to reproduce this internally. Does
anyone on this thread
>> have a reliable way to reproduce the problem
you've seen? If this is
>> also reproducible with the non-ESR Firefox
releases, knowing which
>> version introduced it would also help narrow down
the search.
>
> I've had very reproducible
delays since (non-ESR) release 48. I found
> it related to syncing of my
(large) bookmarks. Whenever the sync
> process starts (this can be
"random", especially if a Firefox is
> active on another host
syncing to the same account), Firefox's UI
> locks up for a few seconds.
On a Mac, I get the spinning beach ball;
> on Windows, I'll get the
window title bar message about the process
> not responding; I don't
recall the behavior on Linux, other than
> Firefox becomes
unresponsive. Creating a new bookmark also starts a
> sync (and, it'll start
while the "Bookmark This Page" window is open).
>
> My circumvention was to
find the host name being used for my sync, and
> put in an override in my
client's hosts file that maps the name to
> loopback 127.0.0.1, then
commenting that out and manually starting a
> sync when I need it (then
uncomment it again afterward).
>
> My multiprocess status is
off on all of these platforms due to
> incompatible extensions.
>
> -Phil
>
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